Explicating user negative behavior toward social media: an exploratory examination based on stressor –strain–outcome model
AbstractAs social media use continues to increase, consumers are beginning to experience social media fatigue leading to concern among marketers about the efficacy of the channel. This research examines social media fatigue through a stressor –strain–outcome model to better understand how consumers cope with this phenomenon and how it impacts adoption behaviors. Data were collected from 452 valid WeChat users through questionnaires and analyzed using SEM with PLS. The results show that information overload, social overload, and priv acy concerns significantly affect social media fatigue; system function overload and s...
Source: Cognition, Technology and Work - March 16, 2021 Category: Information Technology Source Type: research
Moral reasoning and automatic risk reaction during driving
AbstractRecent advances in autonomous vehicles promise to revolutionize the transportation system. This perspective has led to new research on a number of open questions, such as how the self-driving system should behave in unavoidable crash situations. Our study aims to contribute to this investigation. In most ongoing research, this question is presented as a moral dilemma, drawing on established research on the trolley dilemma. However, more recent studies have shifted the focus from morality to risk analysis. We investigated the dual contribution of moral judgment and risk analysis in subjects facing dangerous situatio...
Source: Cognition, Technology and Work - March 9, 2021 Category: Information Technology Source Type: research
The influence of training level on manual flight in connection to performance, scan pattern, and task load
AbstractThis work focuses on the analysis of pilots ’ performance during manual flight operations in different stages of training and their influence on gaze strategy. The secure and safe operation of air traffic is highly dependent on the individual performances of the pilots. Before becoming a pilot, he/she has to acquire a broad set of skills by training to pass all the necessary qualification and licensing standards. A basic skill for every pilot is manual control operations, which is a closed-loop control process with several cross-coupled variables. Even with increased automation in the cockpit, the manual control ...
Source: Cognition, Technology and Work - March 9, 2021 Category: Information Technology Source Type: research
A note from the editors
(Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - March 5, 2021 Category: Information Technology Source Type: research
User-centred design evaluation of symbols for adaptive cruise control (ACC) and lane-keeping assistance (LKA)
AbstractAdvanced driving assistance systems (ADAS) are now numerous, each relieving drivers of their responsibility for the control of different aspects of the driving task. Notably, adaptive cruise control (ACC) for longitudinal control, or lane departure prevention (LDP) and lane centring control (LCC) for lateral control, two variations of the lane-keeping assistance (LKA) system. Drivers must familiarise themselves with various symbols to correctly identify and activate the system they wish to be using and the existing standard graphical symbols for ACC and LKA are often replaced by manufacturers in favour of their own...
Source: Cognition, Technology and Work - March 1, 2021 Category: Information Technology Source Type: research
Engineering ethical behaviors in autonomous industrial cyber-physical human systems
AbstractThis paper addresses the engineering of the ethical behaviors of autonomous industrial cyber-physical human systems in the context of Industry 4.0. An ethical controller is proposed to be embedded into these autonomous systems, to enable their successful integration in the society and its norms. This proposed controller that integrates machine ethics is realized through three main strategies that utilize two ethical paradigms, namely deontology, and consequentialism. These strategies are triggered according to the type of event sensed and the state of the autonomous industrial cyber-physical human systems, their co...
Source: Cognition, Technology and Work - March 1, 2021 Category: Information Technology Source Type: research
An evaluation of the formalised AcciMap approach for accident analysis in healthcare
AbstractThis paper presents a field workshop organised by the Healthcare Improvement Scotland (HIS) focusing on the evaluation of the formalised AcciMap approach by patient safety practitioners of the National Health Service (NHS). Participants who were experienced in incident analysis relating to patient safety and risk management across different NHS boards but had no prior knowledge using the AcciMap approach were recruited for a case study analysis (Wrong Patient) (Chassin and Becher in Ann Intern Med 136:826 –833, 2002). They were subsequently divided into three teams after introduction and training, where each team...
Source: Cognition, Technology and Work - February 23, 2021 Category: Information Technology Source Type: research
Using reduced-processing training to improve decision efficiency among perfectionists
This study investigated whether training perfectionists to use reduced-processing strategies during decision-making could reduce their checking and maximising tendencies, improve their accuracy, and reduce time on task. Sixty participants completed eight decision scenarios; two at pre-training, four during training, and two at post-training. Scenarios were from firefighting and crime scene investigation (CSI) contexts, which required participants to access feature-related text boxes to acquire information on three possible options. Firefighting and CSI scenarios were used to gauge performance and mental demand at both pre...
Source: Cognition, Technology and Work - February 8, 2021 Category: Information Technology Source Type: research
Quantified factory worker: field study of a web application supporting work well-being and productivity
We present the results of a field study, in which ten machine operators used the application for 2–3 months. We studied the operators’ user experience, usage activity, perceived benefits and concerns for the application with questionnaires, interviews a nd application log data. The operators found the feedback interesting and beneficial, and used the application actively. The perceived benefits indicate impacts on well-being as well as on work performance. Based on the results, we highlight three design implications for quantified worker applicatio ns: presenting meaningful overviews, providing guidance to act based o...
Source: Cognition, Technology and Work - February 7, 2021 Category: Information Technology Source Type: research
The role of personal dexterity and incentive gamification to enhance employee learning experience and performance
This study involves 104 female employees. Data were collected using questionnaire and analysed using regression analysis. The results show that there was a significant positive effect between personal dexterity on learning experience and individual performance. Furthermore, incentive gamification was also proven to moderate the relationship between personal dexterity, learning experience and also employee performance. Theoretical and managerial implication, as well as future research directions are also discussed. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - February 2, 2021 Category: Information Technology Source Type: research
Human factors and automation in future railway systems
AbstractThis special issue contributes to the achievement of challenges related to human factors and automation dedicated to future railway systems. It includes transverse research topics by considering several emerging trends as the design of learning systems, of grades of automation, of cooperative system, or of analysis approaches about feedback of experience. To do so, contributions are detailed in different railway organization levels as training, design, operation, or maintenance. There are based on field studies, on simulation environments or on accident reports. They reveal the value of taking the human into accoun...
Source: Cognition, Technology and Work - February 1, 2021 Category: Information Technology Source Type: research
Designing human –system cooperation in industry 4.0 with cognitive work analysis: a first evaluation
AbstractOne objective of Industry 4.0 is to reach a better system performance as well as to have a better consideration of humans. This would be done by benefiting from knowledge and experience of humans, and balancing in a reactive way some complex or complicated tasks with intelligent systems. Several studies already dealt with such an objective, but few are done at a methodological level, which forbids, for example, the correct evaluation of design choices in terms of human awareness of the situation or mental workload when designing intelligent manufacturing systems integrating the human. Indeed, increasing the intelli...
Source: Cognition, Technology and Work - January 24, 2021 Category: Information Technology Source Type: research
Introspective interviewing for work activities: applying subjective digital ethnography in a nuclear industry case study
This article aimed at clarifying introspection and its occurrence in SEBE. After a literature review addressing introspection, the process of introspection in SEBE was analyzed, depicted and illustrated by a case study. Conditions for introspe ction to occur in SEBE and the related mechanisms were proposed: it was found that indirect introspection could actually occur but not frequently and could go unnoticed without lessening the quality of the analysis. A refined analysis of introspection during or after the interviews was not identifie d as an added-value for the activity analysis. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - January 5, 2021 Category: Information Technology Source Type: research
Modelling driver decision-making at railway level crossings using the abstraction decomposition space
In this study, 220 level crossing encounters by 22 car drivers were subject to analysis. Concurrent verbal protocols provided by drivers as they drove an instrumented vehicle around a pre-defined route were subject to content analysis and mapped onto Rasmussen’s Abstraction Decomposition Space. Three key results emerged. First, when they realise they are in a crossing environment, drivers’ natural tendencies are to look for trains (even if not required), slow down (again, even if not required), and for their behaviour to be shaped by a wide variety of constraints and affordances (some, but not all, put there for that...
Source: Cognition, Technology and Work - January 4, 2021 Category: Information Technology Source Type: research
Appropriate operation inducement by biasing perception of velocity using tactile stimulation
In this study, to define the control initiation condition that biases the perception of velocity, we investigated a boundary model that can notice a change in velocity based on the velocity and the acceleration. Additionally, we investigated the effect of noticing a change in velocity and the driver ’s response by biasing the perception of velocity. Psychophysical experiments were conducted using a driving simulator that simulates the vibration of an actual vehicle. The results showed that the change in velocity required to notice an increase or decrease in velocity was 4 km/h when the accele rations were 0.02 and 0.04 m...
Source: Cognition, Technology and Work - January 3, 2021 Category: Information Technology Source Type: research
