Now you see it, now you don ’t: dynamism amplifies the typicality effect
AbstractSome safety events do not stabilise in a coherent state, presenting with transient or intermittent features. Such dynamism may pose problems for human performance, especially if combined with non-typical stimuli that are rarely encountered in everyday work. This may explain undesirable pilot behaviour and could be an important cognitive factor in recent aircraft accidents. Sixty-five airline pilots tested a real-world typicality gradient, composed of two cockpit events, a typical event, and a non-typical event, across two different forms of dynamism, a stable, single system transition, and an unstable, intermittent...
Source: Cognition, Technology and Work - October 7, 2021 Category: Information Technology Source Type: research
Study on the influencing factors of the flight crew ’s TSA based on DEMATEL–ISM method
This study provides a workable reference for analyzing the flight crew’s TSA and offers a novel decision-making approach to support better flight safety management by priority actions. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - September 29, 2021 Category: Information Technology Source Type: research
Rationally or emotionally: how should voice user interfaces reply to users of different genders considering user experience?
AbstractVoice user interfaces (VUIs) have exploded in popularity over the past 3 years. However, there has been little research on the reply methods that VUIs can adopt to communicate with people. In this paper, we designed 2 studies with 20 participants to explore the influence of reply methods on user experience in 2 kinds of scenarios (applicational scenarios and giving a c ommand) when using a VUI. We explored the performance of different reply methods (fact-only, rational, and emotional) at different times and in different scenarios. In addition, we examined whether there were gender differences when evaluating a re...
Source: Cognition, Technology and Work - September 27, 2021 Category: Information Technology Source Type: research
The influence of user involvement in information system adoption: an extension of TAM
AbstractThe present article explores the concept of user involvement in the information system (IS) development context. It integrates situational involvement and intrinsic involvement constructs in the Technology Acceptance Model (TAM) and empirically tested a theoretical model with premises that were previously tested separately but not operationalized and tested together. From data collected from companies that have recently implemented an IS, Exploratory Factorial Analysis (EFA), Factorial Confirmatory Analysis (CFA), and Structural Equation Modeling (SEM) were used to assess the construct ’s validity and the hypothe...
Source: Cognition, Technology and Work - July 22, 2021 Category: Information Technology Source Type: research
Development of training method for vessel traffic service based on cognitive process
In this study, based on the cognitive process of an experienced operator, we analyzed the prediction procedures of situation changes and develope d an educational tool called vessel traffic routine (VTR). The training method learning VTR aims to quickly improve inexperienced VTS operators’ abilities to predict situation changes. A simulation verification experiment of the VTR effect was conducted for four inexperienced operators, who were d ivided into two groups with and without prior explanation of VTR. By evaluating the cognitive processes of inexperienced operators, it was confirmed that those given prior explanation...
Source: Cognition, Technology and Work - July 2, 2021 Category: Information Technology Source Type: research
Leveraging human factors in cybersecurity: an integrated methodological approach
In conclusion, the integration of traditional technical solutions with guidelines to enhance CIS systems by leveraging HF in cybersecurity may lead to the adoption of non-technical countermeasures (such as user awareness) for a comprehensive and holistic way to manage cyber security in organisations. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - June 11, 2021 Category: Information Technology Source Type: research
OESDs in an on-road study of semi-automated vehicle to human driver handovers
AbstractDesign of appropriate interaction and human –machine interfaces for the handover of control between vehicle automation and human driver is critical to the success of automated vehicles. Problems in this interfacing between the vehicle and driver have led, in some cases, to collisions and fatalities. In this project, Operator Event Sequence Diagrams (OESDs) were used to design the handover activities to and from vehicle automation. Previous work undertaken in driving simulators has shown that the OESDs can be used to anticipate the likely activities of drivers during the handover of vehicle control. Three such stu...
Source: Cognition, Technology and Work - June 2, 2021 Category: Information Technology Source Type: research
Power law model for subjective mental workload and validation through air traffic control human-in-the-loop simulation
AbstractWe provide evidence for a power law relationship between the subjective one-dimensional Instantaneous Self Assessment workload measure (five-level ISA-WL scale) and the radio communication of air traffic controllers (ATCOs) as an objective task load variable. It corresponds to Stevens ’ classical psychophysics relationship between physical stimulus and subjective response, with characteristic power law exponent γ of the order of 1. The theoretical model was validated in a human-in-the loop air traffic control simulation experiment with traffic flow as environmental stimulus th at correlates positively with ATCOs...
Source: Cognition, Technology and Work - May 14, 2021 Category: Information Technology Source Type: research
Modeling Rasmussen ’s dynamic modeling problem: drift towards a boundary of safety
AbstractWe build a system dynamics model based on a conceptual model originally proposed by safety scientist Jens Rasmussen to explore the dynamics of a safety system subject to pressures for performance improvement. Rasmussen described forces that generate a drift in the boundary of acceptable performance that can push the organization towards “flirting with the margin” and thus operate at very high risk of catastrophic safety failure. Simulations of the model faithfully replicate the behavior described by Rasmussen and others in a variety of scenarios. Simulation experiments further illuminate the potential for risky...
Source: Cognition, Technology and Work - April 28, 2021 Category: Information Technology Source Type: research
Correction to: The influence of training level on manual fight in connection to performance, scan pattern, and task load
A correction to this paper has been published: https://doi.org/10.1007/s10111-021-00680-1 (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - April 21, 2021 Category: Information Technology Source Type: research
Correction to: Introspective interviewing for work activities: applying subjective digital ethnography in a nuclear industry case study
A correction to this paper has been published: https://doi.org/10.1007/s10111-021-00678-9 (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - April 11, 2021 Category: Information Technology Source Type: research
Impact of workload on cognitive performance of control room operators
AbstractWorkload has long been considered as one of the important factors for personal functions and malfunctions, particularly in complex systems. Undertaking operations in workstations of such systems usually entails complex tasks and poor cognitive performance of their operators may contribute to human error and critical subsequent consequences. Although many studies have investigated the effects of workload on the cognitive performance, there is a gap for specific jobs and operations such as control room operation. This paper then aims to determine that what dimensions of the workload has more impact on cognitive perfo...
Source: Cognition, Technology and Work - April 5, 2021 Category: Information Technology Source Type: research
Correction to: An evaluation of the formalised AcciMap approach for accident analysis in healthcare
A correction to this paper has been published: https://doi.org/10.1007/s10111-021-00676-x (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - March 27, 2021 Category: Information Technology Source Type: research
A collaboration context ontology to enhance human-related collaboration into Industry 4.0
AbstractThe advent of Industry 4.0 where humans and intelligent machines coexist, allows machines to assist humans on production lines. During such processes, humans work with other humans and/or machines to produce the required products, forming human-related collaborations. Therefore, Industry 4.0 goes beyond a digital ecosystem by being considered as a System of Information Systems which matches heterogeneous systems. This heterogeneity causes poor information interoperability, weakening the effectiveness of collaboration. This poses an issue: how to facilitate human-related collaborations on production lines into Indus...
Source: Cognition, Technology and Work - March 27, 2021 Category: Information Technology Source Type: research
Graceful extensibility in asset management: extending the capacity to adapt in managing cyber-physical railway systems
This study contributes by assessing the proto-theorems of graceful extensibility in a case study in the railway industry by means of adopting pattern-matching analysis. The results of this study indicate that the majority of theoretical patterns postulated by the theory are corroborated by the data. Guidelines are proposed for further operationalization of the theory in the field. Furthermore, case results indicate the need to adopt management approaches that accept indeterminism as a complement to the prevailing deterministic perspective, to sustain adaptability and deal effectively with surprise events. As such, this stu...
Source: Cognition, Technology and Work - March 22, 2021 Category: Information Technology Source Type: research
