ADAS at work: assessing professional bus drivers ’ experience and acceptance of a narrow navigation system
AbstractDue to the argued benefits of passenger comfort, cost savings, and road safety, the bus sector is showing increasing interest in advanced driver-assistance systems (ADAS). Despite this growth of interest in ADAS and the fact that work tasks are sometimes complicated (especially docking at bus-stops which may occur several hundred times per shift), there has been little research into ADAS in buses. Therefore, the aim of this study was to develop further knowledge of how professional bus drivers experience and accept an ADAS which can help them dock at bus-stops. The study was conducted on a public route in an indust...
Source: Cognition, Technology and Work - June 13, 2022 Category: Information Technology Source Type: research
Developing professional expertise for safety: a learning design framework
AbstractContinuing professional development recognises that changes in the contemporary world demand that engineering professionals continuously learn. Today ’s professional landscape requires the provision for ongoing learning relevant to evolving workplace requirements. This is particularly the case for engineers working in hazardous industries who make decisions every day with significant consequences. Despite this, the safety literature has paid li ttle attention to best practice in professional learning. There is a large literature regarding lessons to be learned from accidents. Other published studies focus on trai...
Source: Cognition, Technology and Work - June 8, 2022 Category: Information Technology Source Type: research
When terminology hinders research: the colloquialisms of transitions of control in automated driving
AbstractDuring the last 20 years, technological advancement and economic interests have motivated research on automated driving and its impact on drivers ’ behaviour, especially after transitions of control. Indeed, once the Automated Driving System (ADS) reaches its operational limits, it is forced to request human intervention. However, the fast accumulation and massive quantity of produced studies and the gaps left behind by standards have led t o an imprecise and colloquial use of terms which, as technology and research interest evolve, creates confusion. The goal of this survey is to compare how different taxonomies...
Source: Cognition, Technology and Work - June 6, 2022 Category: Information Technology Source Type: research
Identifying routes and organizational practices for resilient performance: a study in the construction industry
AbstractModern organizations live in a context of political, economic, technological, social and environmental changes for which they need to be prepared to adapt and continue operating successfully. In this sense, a more resilient performance becomes a fundamental factor for an organization ’s success. In this article, we present the ResiliFRAM method, a detailed description on how to use the Functional Resonance Analysis Method—FRAM to analyse resilient performance. The aim is to understand how the resilience abilities, monitoring, anticipating, responding and learning, are articu lated producing a resilient performa...
Source: Cognition, Technology and Work - June 5, 2022 Category: Information Technology Source Type: research
When stress becomes shared: exploring the emergence of team stress
This article also intends to illustrate how team stress can be studied over time, and how this type of output can contribute to a more fine-grained theoretical understanding of how team stress forms over time in teams. Last, it also provides some basic practical insights into the design of stress feedback systems. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - May 31, 2022 Category: Information Technology Source Type: research
Assessing the reliability and validity of an FRAM model: the case of driving in an overtaking scenario
AbstractOver the past two decades, systemic-based risk assessment methods have garnered more attention, and their use and popularity are growing. In particular, the functional resonance analysis method (FRAM) is one of the most widely used systemic methods for risk assessment and accident analysis. FRAM has been progressively evolved since its starting point and is considered to be the most recent and promising step in understanding socio-technical systems. However, there is currently a lack of any formal testing of the reliability and validity of FRAM, something which applies to Human Factors and Ergonomics research as a ...
Source: Cognition, Technology and Work - May 26, 2022 Category: Information Technology Source Type: research
User experience in safety –critical domains: a survey on motivational orientations and psychological need satisfaction in acute care
We report qualitative and quantitative data examining (1) the relevance and notion of user experience, (2) motivational orientations and psychological need satisfaction, and (3) potential correlates of hedonic, eudaimonic, and extrinsic motivations such as affect or meaning. Our findings reveal that eudaimonia was the most salient aspect in these experiences and that the relevance of psychological needs is differently ranked than in experiences with interactive consumer technology. We conclude that user experience should be considered in safety–critical d omains, but research needs to develop further tools and methods to...
Source: Cognition, Technology and Work - April 9, 2022 Category: Information Technology Source Type: research
Introduction to the special section humans and industry 4.0
The objective of the special issue “Human and Industry 4.0” is to benefit from studies and results from current manufacturing projects to highlight clues and good practices to design intelligent manufacturing systems for Industry 4.0, then paying attention to human involvements in order to unsure what it looks like in practice an d how to realize these systems, especially when it comes to maintenance and operations. This paper aims to summarize the scientific papers that contributed to the Special Issue “Human and Industry 4.0”. (Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - March 12, 2022 Category: Information Technology Source Type: research
Threat assessment, sense making, and critical decision-making in police, military, ambulance, and fire services
AbstractMilitary and emergency response remain inherently dangerous occupations that require the ability to accurately assess threats and make critical decisions under significant time pressures. The cognitive processes associated with these abilities are complex and have been the subject of several significant, albeit service specific studies. Here, we present an attempt at finding the commonalities in threat assessment, sense making, and critical decision-making for emergency response across police, military, ambulance, and fire services. Relevant research is identified and critically appraised through a systematic liter...
Source: Cognition, Technology and Work - February 4, 2022 Category: Information Technology Source Type: research
Reduced autonomy workspace (RAW) —an interaction design approach for human-automation cooperation
We present a design approach, the Reduced Autonomy Workspace, to address this. The starting point is that the human and the automation work together in parallel control processes, but at different levels of autonomy cognitive control, such as setting goals or implementing plans, which is different from levels of automation. When autonomy is reduced, the automation should consult the human by providing information that has been aligned to the level at which the human is working, and the timing of the provision should be adapted to suit the human ’s work situation. This is made possible by allowing the automation to monito...
Source: Cognition, Technology and Work - January 25, 2022 Category: Information Technology Source Type: research
Teleworking and technostress: early consequences of a COVID-19 lockdown
AbstractThis paper analyzes teleworkers ’ technostress evolution over time, as well as its effects on these individuals’ work-related well-being over time. The proposed research model was tested using a survey-based longitudinal study with individuals that forcibly moved to teleworking in the context of a COVID-19 lockdown at two poin ts in time (T0 and T1). Results indicate that two techno-stressors (work–home conflict and work overload) generated strain in teleworkers, which in turn decreased their satisfaction with telework and perceived job performance. In addition, teleworkers experienced two types of enduring t...
Source: Cognition, Technology and Work - January 22, 2022 Category: Information Technology Source Type: research
Road safety communication effectiveness: the roles of emotion and information in motorists ’ ability to detect vulnerable road users
This study aimed to investigate the impact of the emotional and informational components of road safety communication on the motorists ’ ability to detect cyclists in an urban environment. Different communication supports (audiovisual, auditory, visual) were used to present road safety messages to elicit different intensities of a same pattern of negative emotions before performing driving on a car driving simulator. Subjective r esults (intensities collected with a visual analog scale) showed that all the communication supports elicited the same set of emotions where sadness was salient. However, no evidence was found c...
Source: Cognition, Technology and Work - November 19, 2021 Category: Information Technology Source Type: research
Understanding factors that influence unintentional insider threat: a framework to counteract unintentional risks
AbstractThe exploitation of so-called insiders is increasingly recognised as a common vector for cyberattacks. Emerging work in this area has considered the phenomenon from various perspectives including the technological, the psychological and the sociotechnical. We extend this work by specifically examining unintentional forms of insider threat and report the outcomes of a series of detailed Critical Decision Method (CDM) led interviews with those who have experienced various forms of unwitting cybersecurity breaches. We also articulate factors likely to contribute firmly in the context of everyday work-as-done. CDM ’s...
Source: Cognition, Technology and Work - October 28, 2021 Category: Information Technology Source Type: research
On the role of human operators in the design process of cobotic systems
This article provides a qualitative overview of the main multidisciplinary fields related to the place of human operators during the design process of humans –robots’ systems and discusses paths for effective consideration of the human challenge during this kind of design projects. The added value of this article is its multidisciplinary aspect. Readers will find in this article a technological overview of cobotics, different methodologies and design models focused on final users, interesting examples of evaluation indicators potentially adapted to an effective consideration of humans during the design process of cobot...
Source: Cognition, Technology and Work - October 26, 2021 Category: Information Technology Source Type: research
Correction to: The role of information sharing on decision delay during multiteam disaster response
(Source: Cognition, Technology and Work)
Source: Cognition, Technology and Work - October 8, 2021 Category: Information Technology Source Type: research
