What Can I Do About a Negative Online Review?

Conclusion While the vast majority of online reviews about healthcare professionals are positive, it can be very frustrating to see false, negative, and/or unfair comments posted about one’s professionalism and/or treatment practices or that of one’s clinic. Keep in mind that there are very few options in terms of response, and some responses, such as filing a lawsuit against the poster, will likely not benefit the healthcare professional, and will very likely generate more attention to the accusations in the post. References Attorney General Cuomo secures settlement with plastic surgery franchise that flooded internet with false positive reviews. Attorney General (NY) Eric T. Schneiderman site. July 14, 2009. https://ag.ny.gov/press-release/attorney-general-cuomo-secures-settlement-plastic-surgery-franchise-flooded-internet. Accessed May 1, 2017. Health information privacy. All case examples. Private practice ceases conditioning of compliance with the Privacy Rule. United States Department of Health & Human Services site. https://www.hhs.gov/hipaa/for-professionals/compliance-enforcement/examples/all-cases/index.html?language=es. Accessed May 1, 2017. Lee v. Makhnevick. No. 1:11-CV-08665 (S.D.N.Y. filed Nov. 29, 2011). Texas Medical Board, http://www.tmb.state.tx.us/. Gentile v. Turkoly. No. 16 MA 0071, 2017 WL 1058828 (Ohio Ct. App. Mar. 20, 2017). Tener v. Cremer. No. 104583/10 (N.Y. Sup. Ct. Aug. 7, 2012). Courtney v. Vereb. No. 2:12-CV-00655 (E.D. La. filed Mar....
Source: Innovations in Clinical Neuroscience - Category: Neuroscience Authors: Tags: Current Issue Practice Management Risk Management clinician-patient interaction HIPAA online reviews patient relationship Source Type: research