How digital patient profiles can help doctors to understand their patients better
Service industries such as hotels use customer relationship management ( CRM ) systems extensively in order to track the personal preferences of their clients , so they can provide them with high-quality services, tailored to their individual tastes . Guest Experience Management Systems allow them to delight their customers, allowing them to create guest loyalty. In order to do this efficiently, they need to capture a lot of data about their customers, so they can learn more about their customer's needs and wants. This is true even for websites like Amazon, who collect a lot of data about the past ...
Source: Dr.Malpani's Blog - April 18, 2017 Category: Reproduction Medicine Source Type: blogs

What ’s New and In the Queue for Academic Medicine
What’s New: A Preview of the April Issue The April issue of Academic Medicine is now available! Read the entire issue online at academicmedicine.org or on your iPad using the Academic Medicine for iPad app. Highlights from the issue include: Engaging Learners to Advance Medical Education Burk-Rafel and colleagues, all medical students, contextualize themes discussed in a collection of learner-authored letters to the editor and conclude with recommendations to engage learners in leadership, advocacy, and scholarship. Check back throughout the month for additional content on this topic. Creating 21st-Century Laboratorie...
Source: Academic Medicine Blog - April 4, 2017 Category: Universities & Medical Training Authors: Journal Staff Tags: Featured Issue Preview communication skills humanism innovation medical education scholarship medical students patient population health Source Type: blogs

Strategies To Address The Challenges Of Outcomes-Based Pricing Agreements For Pharmaceuticals
With major reforms of U.S. health policy likely in the coming years, the future of the health care system is uncertain. It is highly likely, however, that the increasing focus on a value-based, rather than volume-based, system will continue. Given major public concern about the costs of pharmaceuticals, there is a particular need to tie reimbursement to value in the drug space. Stakeholders frequently discuss outcomes-based pricing agreements (OBAs) as a promising alternative to traditional drug pricing strategies. These arrangements are a type of performance-based risk-sharing, in which prospective clinical outcomes data ...
Source: Health Affairs Blog - April 3, 2017 Category: Health Management Authors: Daniel Blumenthal, Mark Linthicum and Sachin Kamal-Bahl Tags: Costs and Spending Drugs and Medical Innovation Featured drug pricing FDA outcomes data Outcomes-based agreements Source Type: blogs

Healthcare Scene Supporters
I have to feel pretty lucky to be a healthcare IT blogger. Certainly it’s a lot of work, but it’s also a lot of fun. What’s amazing to me is that just on this EMR and HIPAA blog, I’ve published over 2750 posts and generated over 12 million views. If you look at the broader Healthcare Scene network we’ve published over 11,000 blog posts, generated 18 million pageviews, 55,000 email subscribers, and have over 72k Twitter followers. That’s insane for me to think about when I look back on what started as a fun side project one weekend over 11 years ago. Today I’m feeling a lot of grati...
Source: EMR and HIPAA - March 29, 2017 Category: Information Technology Authors: John Lynn Tags: Healthcare Scene AndPlus Breakaway Learning Solutions Conduent HIPAA One HIPAA Risk Assessment Stericycle Stericycle Communication Solutions Windows 10 HIPAA Source Type: blogs

What can we do get doctors to answer patient's questions ?
One of the commonest complaints patients have about doctors is that they don't bother to explain anything to them. Most of their explanations are short and sweet - curt and to the point. They're full of medical jargon, which means that the patient usually doesn't have a clue what the doctor meant. However, most just nod their head whenever the doctor has finished talking , so that the doctor assumes that the patient has understood everything he's told him.This brings us to the key question - if patients don't understand what the doctor is saying, then why don't patients ask doctors more questions? After all, they know it's...
Source: Dr.Malpani's Blog - March 11, 2017 Category: Reproduction Medicine Source Type: blogs

The blame game: It ’s not alright to blame the patient
Most of the lawsuits I deal with have more than one named defendant. For example, the plaintiff (typically a deceased patient’s next of kin) might sue a hospital, a nursing home, and the attending physician at each facility. Sometimes they go a bit further and may even include the administrator, the director of nursing, and individual HCPs, such as the wound care nurse or the registered dietitian nutritionist. When a lawsuit has multiple defendants, one of the main tasks is determining how much responsibility for the outcome to assign to each party. Responsibility is a nice word for blame, because that is really what we ...
Source: Kevin, M.D. - Medical Weblog - February 14, 2017 Category: Journals (General) Authors: < a href="http://www.kevinmd.com/blog/post-author/nancy-collins" rel="tag" > Nancy Collins, PhD, RDN < /a > Tags: Physician Malpractice Source Type: blogs

Taking medications correctly requires clear communication
Follow me on Twitter @DavidAScales Early in December, Ms. Silva (not her real name) came to the hospital for a bladder infection that just kept getting worse. She’d been having symptoms — pain when she urinated, feeling constantly like she had to go to the bathroom — for about a week. She did all the right things. She called her doctor, picked up her prescriptions at the pharmacy, saw her doctor for a follow up appointment soon after, and swore that she was taking her antibiotic. But the pain got worse and she started having fevers. She needed to be admitted to the hospital. Ms. Silva was an elderly lady in her 60s f...
Source: Harvard Health Blog - January 30, 2017 Category: Consumer Health News Authors: David Scales, MPhil, MD, PhD Tags: Drugs and Supplements Health Managing your health care Source Type: blogs

Becoming a Digital Contributor: A Reflection on the Expanding WikiProject Medicine Course
By: Christine Greipp, MLIS, fourth-year medical student, University of New England College of Osteopathic Medicine The Expanding WikiProject Medicine course at UCSF, described in a recent Academic Medicine article, intrigued me for a number of reasons. With a master of library science, I had been a medical librarian before a medical student. My prior work was in consumer health and patient education within a tertiary hospital. I firmly believe that medicine is at its best a partnership between physicians and patients. So I naturally jumped at the chance to participate in this project, which has the admirable and ambitious...
Source: Academic Medicine Blog - January 17, 2017 Category: Universities & Medical Training Authors: Guest Author Tags: Featured Trainee Perspective humanities in medicine medical education medical students research Source Type: blogs

Health Affairs In 2016: Editor ’s Picks
While 2017 promises to be an eventful year in health policy, it’s worth reflecting back on what we learned in 2016. As Health Affairs Editor-in-Chief, I have the pleasure of reading hundreds of articles each year — more, I’m sure, than most of our readers have time to read. I have selected my own “top ten” for 2016. The papers I chose go beyond our “most-read” and “most-shared” articles, which, this year, were disproportionately on topics related to health care costs. My list of articles covers a broad range of topics. Many of these articles analyze the effects of a specific policy; others raise the...
Source: Health Affairs Blog - January 6, 2017 Category: Health Management Authors: Alan Weil Tags: Featured Once in a Weil Health Affairs journal Source Type: blogs

How high-need patients experience health care in the United States
Commonwealth Fund - This briefing outlines the findings from the Commonwealth Fund's annual survey of high-need patients. It finds that the health care system is failing to fully meet the complex needs of these patients and to develop interventions for this group, social and behaviour needs should be accounted for. The report makes recommendations for improved assessment of patients' comprehensive needs, access to care and communication with patients.BriefingChartpackFurther information (Source: Health Management Specialist Library)
Source: Health Management Specialist Library - December 8, 2016 Category: UK Health Authors: The King ' s Fund Information & Knowledge Service Source Type: blogs

What Should Coffee Shops and Healthcare Organizations Have in Common?
The following is a guest blog post by Sarah Bennight, Marketing Strategist of Stericycle Communication Solutions as part of the Communication Solutions Series of blog posts. Follow and engage with them on Twitter:@StericycleComms Several months ago, I failed to get up in time for my normal coffee brew. So on the way to work, I decided to stop at a local Starbucks to grab a latte. The drive-thru was packed. Panicking, I stepped inside where the line was sure to be shorter. It was not. As I waited, I noticed folks walking in and going straight to the barista bar, giving an order, and receiving it immediately. No line. No...
Source: EMR and HIPAA - December 8, 2016 Category: Information Technology Authors: Guest Blogger Tags: Digital Health Healthcare HealthCare IT Patients Communication Solutions Series Health Care Communications Online Patient Self-Scheduling Patient Appointment Reminders Patient Experience Stericycle Stericycle Communication Solutions Source Type: blogs

Does It Matter If You Get Along With Your Doctor?
By NATHAN MOORE, MD Seems like a silly question, right?  No one ever asks if you get along with the cashier at the grocery store or the barista at your neighborhood coffee shop.  For most folks choosing a doctor means finding someone in your area who’s taking new patients with your insurance, which usually isn’t too many.  Simply getting an appointment is hard enough, so expecting a pleasant experience and a good relationship with the doctor seems to be an unreasonable request, like asking for a unicorn who also speaks fluent Spanish. Many people don’t think patient-physician relationship is particularly important...
Source: The Health Care Blog - December 7, 2016 Category: Consumer Health News Authors: John Irvine Tags: Uncategorized communication Doctor-Patient primary care Source Type: blogs

Research and Reviews in the Fastlane 161
Welcome to the 161st edition of Research and Reviews in the Fastlane. R&R in the Fastlane is a free resource that harnesses the power of social media to allow some of the best and brightest emergency medicine and critical care clinicians from all over the world tell us what they think is worth reading from the published literature. This edition contains 5 recommended reads. The R&R Editorial Team includes Jeremy Fried, Nudrat Rashid, Soren Rudolph, Justin Morgenstern and, of course, Chris Nickson. Find more R&R in the Fastlane reviews in the R&R Archive, read more about the R&R project or check o...
Source: Life in the Fast Lane - November 23, 2016 Category: Emergency Medicine Authors: Justin Morgenstern Tags: Airway Education Emergency Medicine Pediatrics R&R in the FASTLANE Toxicology and Toxinology EBM literature recommendations research and reviews Source Type: blogs

Health Technology And Human Touch Need Not Be At Odds
In the October issue of Health Affairs, Abraham Verghese had a wonderful essay about the practice of medicine entitled “The Importance of Being,” in which he straightforwardly states: “I want to teach the art of being present.” He aptly points out that, as physicians, “we are chained to the [electronic] medical record, and every added keystroke adds another link in the chain.” He calls for us to break that chain. Indeed, the intrusion of health information technology has led to a serious erosion of doctor-patient communication during visits, often with frank dissociation between both. But, as Dr. Verghese point...
Source: Health Affairs Blog - November 15, 2016 Category: Health Management Authors: Eric Topol Tags: Drugs and Medical Technology Featured Health IT Health Professionals Narrative Matters Physicians physicians perspective Source Type: blogs

A Warning Label For Healthcare E-mail?
BY JIM PURCELL Eric Jones, the CEO of a large hospital, is at the end of a long day.  It’s 10 PM, he’s very tired, and has had his maximum of three drinks.  He’s checking his emails and sees one from Ralph Smith, CEO of a small community hospital, rejecting Jones’ offer to joint venture hips and knees.  The small hospital has rated tops in those categories, and Jones had hoped to achieve a quality and marketing coup by joining forces, perhaps as a prelude to acquisition.  This rejection was the last straw, particularly since Smith and Jones never had gotten on very well.  Immediately, Jones whipped off an emai...
Source: The Health Care Blog - August 26, 2016 Category: Consumer Health News Authors: John Irvine Tags: Uncategorized Source Type: blogs