4 tips for better communication with patients
Although my medical school created many opportunities for clinical exposure during the first two years, none of it compared to the immersive experiences that were to follow. Textbooks, PowerPoints, and lectures galore were supplanted by hundreds of patient interactions in my rotation months. Here are four patient communication tips that have served me well, and that I wish I knew from the outset of my rotations.
1. Build rapport with the first question itself. I discovered early on that, more often than not, the prompt, “How’s it going?” got me some variation of the perfunctory “good,” “fine” or “alright”...
Source: Kevin, M.D. - Medical Weblog - September 28, 2017 Category: General Medicine Authors: < a href="http://www.kevinmd.com/blog/post-author/subha-mohan" rel="tag" > Subha Mohan < /a > Tags: Education Hospital-Based Medicine Pediatrics Primary Care Source Type: blogs
Do You Get Enough Face Time With Your Patients?
Strong patient communication is a priority for most radiologists, yet many find this goal to be squandered by bureaucratic expectations and technological demands. In a new survey from the Radiological Society of North America (RSNA), around three-quarters of participating radiologists felt that timeconstraints and imaging responsibilities deter them from direct patient communication. The survey included 694 participating RSNA members, 611 of whom agreed that “promoting awareness of radiology’s role in patients’ overall health care is important to how they practice.” However, despite the overwhelming motivation to...
Source: radRounds - September 22, 2017 Category: Radiology Authors: Julie Morse Source Type: blogs
Video Interpretation for Patients With Hearing Loss
In health care settings, effective communication is vital. Miscommunication during diagnoses or post-discharge treatment plans can lead to serious consequences. The Americans with Disabilities Act (ADA) requires hospitals to provide effective communication means for patients, families and hospital visitors.
Fortunately, technology advances mean hospitals can offer patients and their families video remote interpreting (VRI). VRI allows patients to communicate with audiologists, speech-language pathologists, doctors, nurses and other health care professionals in their native or preferred language—including various forms of...
Source: American Speech-Language-Hearing Association (ASHA) Press Releases - August 29, 2017 Category: Speech-Language Pathology Authors: Kathryn Jackson Tags: Audiology American Sign Langauge Health Care Hearing Assistive Technology hearing loss Source Type: blogs
Patients Want Customizations – Just Not Too Much!
The following is a guest blog post by Cristina Dafonte, Marketing Associate of Stericycle Communication Solutions as part of the Communication Solutions Series of blog posts. Follow and engage with them on Twitter:@StericycleComms
Everything around us is customizable: your laptop background, the layout of applications on your phone, any product dashboard you have access to. Customization sells, and consumers crave it. Consumers love to think that something is unique or special for just them, even if they know in their hearts that isn’t the case.
Patient engagement, especially appointment reminders, shouldn’t be the ...
Source: EMR and HIPAA - August 10, 2017 Category: Information Technology Authors: Guest Blogger Tags: Digital Health Healthcare HealthCare IT Patients Communication Solutions Series Health Care Communications Patient Appointment Reminders Patient Experience Stericycle Stericycle Communication Solutions Source Type: blogs
Digital Health Marketplace: Facilitating Rapid Technology Adoption and Spurring Growth in New York City.
By ALYX STERNLICHT
$200,000 in Awards to Health Tech Companies and Pilot Partners for the 4th Class of Digital Health Marketplace
Six winners were awarded of a total of $200,000 in grant funding through Digital Health Marketplace.
Digital Health Marketplace, a New York City Economic Development Corporation (NYCEDC) program, powered by Health 2.0, connects health technology buyers with market-ready sellers through biannual matchmaking and by providing grants to offset the cost of piloting their technologies in healthcare institutions. The program has provided over $2,500,000 in grant funding over the course of 3 classes. Th...
Source: The Health Care Blog - July 27, 2017 Category: Consumer Health News Authors: Matthew Holt Tags: Catalyst @ Health 2.0 Uncategorized Source Type: blogs
The HEAL Program
The Health Education and Literacy (HEAL) Program® from Literacy for Life addresses health literacy through classes for adults seeking to improve their health care knowledge and thorough training for medical professionals. The HEAL presentations engage medical providers in a discussion about health literacy, and the HEAL classes focus on patient engagement and empowerment. The 45-minute presentation for medical personnel raises awareness of the importance of effective and respectful communication with patients. The HEAL classes cover important topics such as appropriate use of emergency services, how to read prescription ...
Source: BHIC - July 24, 2017 Category: Databases & Libraries Authors: Annette Parde-Maass Tags: Health Information Literacy patient education patient empowerment patient engagement training Source Type: blogs
Best Practices for Patient Engagement
The following is a guest blog post by Brittany Quemby, Marketing Strategist for Stericycle Communication Solutions, as part of the Communication Solutions Series of blog posts. Follow and engage with them on Twitter: @StericycleComms
Knowledge is power… so the saying goes. When it comes to patient engagement, it couldn’t be more true. Being “in tune” is the key to unlocking the ultimate patient experience. Knowing what your patients need and want allows you to close the gap and deliver on those desires, while developing a deeper connection through effective patient engagement.
Here at Stericycle Communication So...
Source: EMR and HIPAA - July 13, 2017 Category: Information Technology Authors: John Lynn Tags: Care Management System Digital Health Healthcare Healthcare Communication HealthCare IT mHealth Patients Brittany Quemby Communication Solutions Series Health Care Communications Patient Communication Patient Experience Stericycle Source Type: blogs
Do Radiologists Walk the Talk?
There ’s a disparity between radiologists’ commitment to providing strong patient care, and the number of patients who feel they’re receiving adequate attention. Although many radiologists want to maintain an open rapport with their patients, an overwhelming workload often hinders them from engaging in high level communication with their clients. A newsurveypublished in Radiology found that there ’s a great disconnect in the campaign to promote patient care values, and what is actually being practiced.The study ’s lead author, Jennifer L. Kemp, MD, and her team surveyed 694 members of the Radiological Society of ...
Source: radRounds - July 2, 2017 Category: Radiology Authors: Julie Morse Source Type: blogs
The law against giving cuts in the healthcare system
I'm very pleased that the Maharashtra government is passing a law which makes the payment of cuts, kickbacks, and commissions to doctors an offense for which they can be punished. I've always been vocal about the fact that kickbacks have corrupted the medical profession and damaged the doctor-patient relationship. These cuts impose a burden on the honest doctors who refuse to give kickbacks ; and helps bad doctors who are willing to take shortcuts to enrich themselves. In the long run, it hurts patients as well , because the cost is passed on to them, and they end up paying for these under the table bribes.A practise which...
Source: Dr.Malpani's Blog - June 28, 2017 Category: Reproduction Medicine Source Type: blogs
Critical Care Nurses Urge Physicians Not Allow Families to Override Patient Wishes. Many
A new study in the July/August 2017 Dimensions of Critical Care Nursing reports suggestions from 500 critical care nurses on how to improve end-of-life care obstacles.
Major themes include:Ensuring characteristics of a good death
Improving physician communication with patients and families
Adjusting nurse-to-patient ratios to 1:1
Recognizing and avoiding futile care
Increasing EOL education
Physicians who are present and ‘‘on the same page"
Need for more support staff
Not allowing families to override patients’ wishes
I want to second this final suggestion. In my discussions w...
Source: blog.bioethics.net - June 21, 2017 Category: Medical Ethics Authors: Thaddeus Mason Pope, JD, PhD Tags: Health Care syndicated Source Type: blogs
10 Ways Artificial Intelligence Could Make Me a Better Doctor
Artificial intelligence (AI) will redesign complete healthcare systems in the near future, but it will also impact the life of the “average doctor” positively. Let me show you 10 ways AI could make me better at my job.
AI for a more efficient healthcare
Automation through AI, robotics or 3D-printing will make healthcare more efficient and more sustainable. These new digital technologies will improve healthcare processes resulting in the earlier and more efficient treatment of patients. It will eventually shift the focus in medicine from treatment to prevention. Moreover, medical professionals will get the chanc...
Source: The Medical Futurist - June 8, 2017 Category: Information Technology Authors: TMF Tags: Artificial Intelligence in Medicine AI future gc4 Health Healthcare Innovation List medical technology Source Type: blogs
Value-sizing The Patient Experience
The following is a guest blog post by Sarah Bennight, Marketing Strategist for Stericycle Communication Solutions, as part of the Communication Solutions Series of blog posts. Follow and engage with them on Twitter: @StericycleComms
In health IT, we talk about the patient experience all the time. Many of us have dedicated our entire careers to improving the patient experience. It has become so central to improving healthcare that patient-reported experience results determine a significant portion of reimbursement.
But today’s patient experiences do beg the question: are they a pie in the sky dream or something tangible...
Source: EMR and HIPAA - June 8, 2017 Category: Information Technology Authors: Guest Blogger Tags: Care Management System Digital Health Healthcare Healthcare Communication HealthCare IT mHealth Patients Communication Solutions Series Health Care Communications Patient Communication Patient Experience Sarah Bennight Stericycle Source Type: blogs
This Intervention Helps Underserved Women Access Needed Postpartum Care
Pregnancy and childbirth can exacerbate many health risks, especially among underserved women or those who have a hard time getting health care. Diabetes, hypertension, and depression are all serious health conditions that occur frequently during pregnancy and childbirth, and are more common (during pregnancy and overall) among racial and ethnic minority women. Many women with these conditions have worsened health throughout their life course.
Yet pregnancy and the postpartum period also present an opportunity for providers to intervene and improve the health trajectories of these women by connecting them to health care, h...
Source: Health Affairs Blog - June 5, 2017 Category: Health Management Authors: Elizabeth A. Howell Tags: Health Equity Medicaid and CHIP Payment Policy Quality maternal depression Maternal Health postpartum care Primary Care Women's Health Source Type: blogs
Winning the Doctor Lottery
By ANISH KOKA, MD
A poignant piece recently appeared in the journal Health Affairs and was rapidly devoured on social media by the health policy community. The story is a harrowing first person account of a woman’s multiple interactions with doctors. The doctors in the story are either very good or very bad. One pediatrician turns the author and her sick son away on three consecutive days with colic, only to have a more careful partner sound the alarm and discover pyloric stenosis. The author then recounts the tale of her father’s death at age 42 due to a surgeon who operated for diverticulitis unnecessarily.
...
Source: The Health Care Blog - May 30, 2017 Category: Consumer Health News Authors: John Irvine Tags: Uncategorized Source Type: blogs
Staying Connected Beyond the Patient Visit
The following is a guest blog post by Brittany Quemby, Marketing Strategist for Stericycle Communication Solutions, as part of the Communication Solutions Series of blog posts. Follow and engage with them on Twitter: @StericycleComms
I see it everywhere I go – heads down, thumbs flexing. We live in an era where our devices occupy our lives. When I’m sitting at the airport waiting for my flight, standing in line at the grocery store, waiting to be called at my doctor’s office, I see it – heads down, thumbs flexing. Although I wish we weren’t always heads down in our phones, it is inevitable, we rely on ou...
Source: EMR and HIPAA - April 20, 2017 Category: Information Technology Authors: Guest Blogger Tags: Care Management System Digital Health Healthcare Healthcare Communication HealthCare IT mHealth Patients Brittany Quemby Communication Solutions Series Health Care Communications Patient Communication Patient Experience Stericycle Source Type: blogs
