Weekly Roundup – March 30, 2024
Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week. Leveraging an Outside Provider for the EHR Service Desk. UI Health CIO Audrius Polikaitis talked to John about how the Illinois health system consolidated its help desk onto a “single front door” powered by HCTec. The move proved helpful following a transition to Epic and powered virtual onboarding during the pandemic. Read more… ItR...
Source: EMR and HIPAA - March 30, 2024 Category: Information Technology Authors: Brian Eastwood Tags: Healthcare IT Healthcare IT Today Weekly Roundup Source Type: blogs

Addressing mental health in the medical field
In the heart of a bustling hospital, where the relentless pace of saving lives never wanes, lies an unseen battle that rages quietly within the souls of those who care for us. Health care professionals, heralded as heroes, especially in the wake of a global pandemic, face an array of mental health challenges, often overlooked Read more… Addressing mental health in the medical field originally appeared in KevinMD.com. (Source: Kevin, M.D. - Medical Weblog)
Source: Kevin, M.D. - Medical Weblog - March 29, 2024 Category: General Medicine Authors: Tags: Conditions Psychiatry Source Type: blogs

The Evolution of the EHR Service Desk and Leveraging an Outside Provider
Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer feeling that you cared about them. Conveying that sense of care might be more important than solving the problem. Furthermore, every call is about patient care, even if it’s helping a staff person use their computer. That’s because they are all ultimately serving a patient. In this video, O’Connor explores service desks with Audrius Polikaitis, Chief Information Officer at UI Health, which serves...
Source: EMR and HIPAA - March 29, 2024 Category: Information Technology Authors: John Lynn Tags: Ambulatory C-Suite Leadership EMR-EHR Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Audrius Polikaitis Dan O'Connor EHR Help Desk EHR Service Desk EHR Support HCTec Healthcare IT Video Int Source Type: blogs

The Advantages, Challenges, and Costs of Healthcare at Home Services
Switching to fully remote operations during the pandemic was a rushed adventure into what was mostly uncharted territory. There were a lot of challenges and bugs to work out, but there were also plenty of advantages and unforeseen benefits. And it is thanks to those advantages and benefits that healthcare at home is continuing, even as there are still challenges to work on and in-person operations return. While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision. So let’s ta...
Source: EMR and HIPAA - March 28, 2024 Category: Information Technology Authors: Grayson Miller Tags: Clinical Health IT Company Healthcare IT Hospital - Health System LTPAC Revenue Cycle Management Telemedicine and Remote Monitoring Alaina Victoria Ash Wellness Brenden Hayden Carenet Health Carium Chris Darland David McCormick Source Type: blogs

Revisiting Involuntary Isolation as a Tuberculosis Control Measure in the Post-Pandemic Era
Elizabeth Bonomo (University of Maryland), Revisiting Involuntary Isolation as a Tuberculosis Control Measure in the Post-Pandemic Era (2024): Despite emerging scientific evidence demonstrating that the public health benefit of isolating people with tuberculosis (TB) is low, state laws empowering health... (Source: HealthLawProf Blog)
Source: HealthLawProf Blog - March 28, 2024 Category: Medical Law Authors: Katharine Van Tassel Source Type: blogs

Gen Z ’s Mid-Life Crisis
By KIM BELLARD These are not happy times in America. Now, I’m not thinking about the increasing cultural wars, the endless political bickering, the troubles in the Med-East or Ukraine, the looming threat of climate crisis, or the omnipresent campaigning for the November 2024 elections, although all those play a part. I’m talking about quantifiable data, from the latest World Happiness Report. It found that America has slipped out of the top 20 countries for the first time, falling to 23rd – behind countries like Slovenia and the U.A.E. and barely ahead of Mexico or Uruguay. Even worse, the fall in U.S. score...
Source: The Health Care Blog - March 27, 2024 Category: Consumer Health News Authors: matthew holt Tags: Health Policy Happiness Kim Bellard Mental Health Social Media Source Type: blogs

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Commonwealth Fund President Joe Betancourt recounts his experiences helping Spanish-speaking patients at Mass General Hospital when the COVID-19 pandemic began.        (Source: The Commonwealth Fund: Blog)
Source: The Commonwealth Fund: Blog - March 20, 2024 Category: International Medicine & Public Health Authors: Joseph R. Betancourt Source Type: blogs

Inside the cancer waiting room where hope hangs in the balance
I sat there, frozen in time, full of fear, full of anxiety. Waiting for my time to “face the music,” but this wasn’t a dance party. My fellow patients, complete strangers, were seated about me, and each of us kept a safe distance apart from each other—a carry-over from the pandemic, I guess. All of Read more… Inside the cancer waiting room where hope hangs in the balance originally appeared in KevinMD.com. (Source: Kevin, M.D. - Medical Weblog)
Source: Kevin, M.D. - Medical Weblog - March 17, 2024 Category: General Medicine Authors: Tags: Conditions Oncology/Hematology Source Type: blogs

Three Ways AI, If Trusted, Can Transform the Healthcare Landscape
The following is a guest article by Jeanne Greathouse, Healthcare Development Director, AI Regulatory Services at BSI 77% of Healthcare Workers Say They May Be Ready to Let AI Take on Administrative Work Few industries have been stress-tested as thoroughly as the healthcare system during COVID-19 when, at the worst moments, 22% of US hospitals were reporting staff shortages. Even three years on, the World Health Organization found that 84% of countries were still experiencing some disruption. Amid a period of tremendous medical uncertainty and service disruption, health workers and first responders functioned like a life v...
Source: EMR and HIPAA - March 15, 2024 Category: Information Technology Authors: Guest Author Tags: AI/Machine Learning C-Suite Leadership Health IT Company Healthcare IT Hospital - Health System Artificial Intelligence BSI Healthcare Efficiency Healthcare Transformation Improving Patient Care Jeanne Greathouse Medical Innovation Source Type: blogs

Making the World Safer and Fairer in Pandemics
Lawrence O. Gostin (Georgetown University), Kevin A. Klock (Georgetown University), Alexandra Finch (Georgetown University), Making the World Safer and Fairer in Pandemics (Geo. U.L. Center Rsch. Paper forthcoming) (2023): Global health has long been characterized by injustice, with certain populations... (Source: HealthLawProf Blog)
Source: HealthLawProf Blog - March 14, 2024 Category: Medical Law Authors: Katharine Van Tassel Source Type: blogs

How do we stop a resurgence of fascism?
Is it bad to write for hard-right outlets? There is no doubt that the Overton window has shifted to the right during the last decade or two.  It is now common to hear people saying things that, even in 2010 would have been thought to be frankly fascistic. I recall a conversation with the great biophysicist, Sir Bernard Katz, in 1992. He had come to UCL in 1936 to escape from the Nazi regime in Leipzig.  When I suggested to him that he must have been very pleased about the reunification of Germany, he pulled a long face and said “hmm, let’s wait to see what crawls out from under stones”.  ...
Source: DC's goodscience - March 11, 2024 Category: Science Authors: David Colquhoun Tags: Uncategorized Alan Sokal anti-vaccination antiscience Deborah Cohen fascism Margaret McCartney Paul Marshall Quillette sceptics skeptics Spiked Toby Young transgender UnHerd Source Type: blogs

Solidifying Home Care in the Healthcare Continuum: Embracing Technological Advances and RPM to Redefine Healthcare in 2024
The following is a guest article by Jiang Li, CEO at Vivalink Healthcare is at a turning point, reshaping our view of what defines hospital care. The home has emerged as a fundamental care setting within the broader healthcare continuum, challenging the notion that care concludes at the hospital exit. To fully integrate the home into the continuum of care, our focus must be on innovative care models enabled by technology. Recognizing the importance of the home in a patient’s care journey is essential. The aim is to create a seamless connection between hospital and home care, providing patients and their families with...
Source: EMR and HIPAA - March 8, 2024 Category: Information Technology Authors: Guest Author Tags: C-Suite Leadership Clinical Health IT Company Healthcare IT Hospital - Health System LTPAC Telemedicine and Remote Monitoring Acute Hospital Care at Home AHCaH Chronic Care Management HaH home care Home Health Home-Based Care h Source Type: blogs

Home-Based Care Provides Powerful Example for Harnessing Technology Across the Care Continuum
The following is a guest article by Laura Templeton, Executive Vice President, Chief Operating Officer at Compassus There’s no denying that increased delivery of patient care in the home was accelerated by the pandemic. The upward trend continues today, driven by the growth of our aging population and the continued adoption of technology. Many patients now prefer to receive care at home, when possible, and almost 93% of older adults say aging in place is important to them. Today’s innovative home-based care providers are leveraging technology in meaningful ways to accommodate patient preferences and improve care. They...
Source: EMR and HIPAA - March 7, 2024 Category: Information Technology Authors: Guest Author Tags: Communication and Patient Experience Health IT Company Healthcare IT Telemedicine and Remote Monitoring Care Continuum Care Coordination Compassus Home Health Home-Based Care Laura Templeton Patient Centered Care Remote Care Remote Source Type: blogs

Is intellectual property the COVID-19 bad guy? Lessons we could learn from the pandemic
Charles Lawson (Griffith University), Is intellectual property the COVID-19 bad guy? Lessons we could learn from the pandemic (2023): At the time the COVID-19 pandemic was declared there was no vaccine and other medical products were insufficient to meet demands.... (Source: HealthLawProf Blog)
Source: HealthLawProf Blog - March 2, 2024 Category: Medical Law Authors: Katharine Van Tassel Source Type: blogs

What Does Virtual First Mean In Healthcare?
In recent years, the term “virtual first” has been gaining traction in the healthcare space. Health insurance companies have been adopting such approaches and there’s even the IMPACT consortium from the Digital Medicine Society that was formed to support virtual first initiatives.  However, the novelty of the concept and similarities with terms such as “telehealth” or “virtual visits” indicate the need for a proper introduction. This is what we aim to do with this article that gets us acquainted with the concept, compares it with other similar approaches and considers some of its challenges. What i...
Source: The Medical Futurist - February 29, 2024 Category: Information Technology Authors: Pranavsingh Dhunnoo Tags: TMF virtual-first healthcare virtual first hybrid care Source Type: blogs