Reforming the workers ’ compensation process for occupational lung disease among miners in South Africa: an efficiency study of claims assessment

ConclusionPre-adjudication triage of claims at the compensation agency is capable of saving a substantial proportion of adjudicator time and reducing certification delays. Additional efficiency gains are achievable by referring all claims to small panels to begin with and improvement of CAD performance for this ex-miner population.
Source: International Archives of Occupational and Environmental Health - Category: Occupational Health Source Type: research