Content-based recommender support system for counselors in a suicide prevention chat helpline: design and evaluation study - Salmi S, M érelle S, Gilissen R, Brinkman WP.

BACKGROUND: The working environment of a suicide prevention helpline requires high emotional and cognitive awareness from chat counselors. A shared opinion among counselors is that as a chat conversation becomes more difficult, it takes more effort and a...
Source: SafetyLit - Category: International Medicine & Public Health Tags: Media, Marketing, and Internet Issues Source Type: news