Using Design Thinking to Improve Patient-Provider Communication in the Emergency Department
Quality Issue:
Emergency department overcrowding has been identified as a quality and patient safety concern.
Initial Assessment:
The need for a project focused on mitigating risk in the setting of overcrowding was identified.
Choice of Solution:
Design thinking is an improvement methodology that uses a process that prioritizes empathy for end users and is optimal for abstract problems.
Implementation:
The team leveraged design thinking to walk through a 5-step process. In the empathize phase, inputs were collected and safety themes identified. In the define phase, optimal communication was identified as the foc...
Source: Quality Management in Healthcare - December 20, 2019 Category: Health Management Tags: Original Research Source Type: research
Assessing Patient Satisfaction and Experience With an Electronic Referral Process
Conclusion:
eReferral has improved patients' experience with the referral process. Our findings in this study would support the solution vendor in its efforts to refine and enhance active communication channels with patients for sustainable health care that meets patients' expectations and needs. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - December 20, 2019 Category: Health Management Tags: Original Research Source Type: research
Evaluating Hospital Readmissions Through the Perspective of the Returning Emergency Department Patient
Conclusions:
The data show that once patients return to the ED after discharge, it is very likely they will be admitted to the hospital. An intervention prior to the return to the ED is imperative. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - December 20, 2019 Category: Health Management Tags: Original Research Source Type: research
Surgical Assessment Units: The Key to More Efficient Emergency Surgical Provision and Admissions?
Conclusions:
Establishment of surgical assessment units has multiple potential benefits to patients, hospitals and clinicians. Appropriateness of surgical assessment unit implementation by every hospital ought to be evaluated. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - December 20, 2019 Category: Health Management Tags: Original Research Source Type: research
Applying Motivational Interviewing Strategies to Enhance Organizational Readiness and Facilitate Implementation Efforts
This article examines how MI-informed approaches can be applied to help staff adopt new evidence-based practices in organizational settings. Although the implementation science literature offers strategies for implementing new practices within organizations, leaders of quality improvement initiatives often encounter ambivalence about change among staff. Implementation approaches that require staff to make substantial changes may be facilitated by drawing from MI strategies. These include building a sense of collaboration from the beginning, eliciting “change talk,” and addressing any ambivalence encountered. Motivation...
Source: Quality Management in Healthcare - December 20, 2019 Category: Health Management Tags: Original Research Source Type: research
Call for Reviewers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Call for Reviewers Source Type: research
Call for Papers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Call for Papers Source Type: research
Information for Authors
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Information for Authors Source Type: research
Building Learning Health Care Systems in Primary Care
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Insights From the Armstrong Institute Source Type: research
Sustaining Implementation Gains
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Intermountain Advances Source Type: research
Thromboprophylaxis Management in Surgical Patients: The Efficacy of a Protocol in the Electronic Prescription Program
Conclusion:
The electronic protocol was an effective tool, as evidenced by the fact that thromboprophylaxis was initiated in the majority of surgical patients in our institution during hospitalization and at discharge. Still, some aspects leave room for improvement (duration, dosing, and timing), and further measures such as implementation of Electronic Medication Administration Records and new functionalities in the Clinical Decision Support systems are proposed. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Quality Management Applications Source Type: research
Forecasting Patient Discharge Before Noon: A Comparison Between Holt's and Box-Jenkins' Models
Conclusion:
Box-Jenkins forecasting performance is superior in predicting DBN with the least forecast error. Predicted values are significant to decision-making interventions aimed at taking new patients, improving quality patient care, and meeting patient throughput performance goals. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Methods and Instruments Source Type: research
Analysis and Evaluation of Reviews on Lean and Six Sigma in Health Care
Conclusion:
This study provides an updated starting point for future research to researchers and practitioners in the field. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Literature Review Source Type: research
The Educational Impact of Implementing National Quality Registries in Sweden—A National Collaboration Project
Conclusion:
Using NQRs in multidisciplinary education is successful in many ways, but this study shows that certain factors need to be in place to make it work in practice. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Original Research Source Type: research
Exploring the Business Case for Improving Quality of Care for Patients With Chronic Rotator Cuff Tears
Conclusion:
The proposed care pathway is a low-cost, first-stage treatment that is cost-effective and has the potential to reduce unnecessary, costly surgical procedures. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Original Research Source Type: research
