The Impact of Service Quality on Patient Satisfaction and Revisiting Intentions: The Case of Public Emergency Departments
Conclusions:
The study concludes that “overall satisfaction” acts as a mediator between “perceived service quality” and patient “behavioral intentions,” while “perceived waiting time” is the most significant indicator of service quality and the most crucial predictor of ED patient satisfaction. Moreover, it offers empirical evidence concerning the differences in the way patients rate the services offered by a hospital, based on the hospital size and the region it is located (urban or provincial). (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Original Research Source Type: research
Emergency Department Use After Outpatient Surgery Among Dually Enrolled VA and Medicare Patients
Conclusions:
A small proportion of VA outpatient surgical procedures result in ED use. Notably, nearly one-fourth of the postoperative ED visits may be missed by the VA because they occur in non-VA facilities. ED visits for urinary issues or surgical complications may be preventable; however, factors associated with ED use vary by specialty, suggesting different approaches may be needed to improve outcomes. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - September 27, 2019 Category: Health Management Tags: Original Research Source Type: research
Call for Reviewers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Call for Reviewers Source Type: research
Call for Papers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Call for Papers Source Type: research
Information for Authors
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Information for Authors Source Type: research
Challenges of the New Hospital Accreditation Program in Iran
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Letter to the Editor Source Type: research
Medications and Quality Improvement: Both Need the Right Dose to Be Effective
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Insights From the Armstrong Institute Source Type: research
De-implementing Clinical Practices to Improve Care
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Intermountain Advances Source Type: research
Combination of National Quality Assurance Data Collection With a Standard Operating Procedure in Community-Acquired Pneumonia: A Win-Win Strategy?
Conclusion:
The combination of collection of quality data with a clinical SOP and context information may improve the impact of quality measures by increasing acceptance, quality of data capture, short-loop feedback, and possibly quality of care. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Quality Management Applications Source Type: research
Using Lean Six Sigma to Reduce Patient Cycle Time in a Nonprofit Community Clinic
Conclusions:
This research provides a rich example from which other health care facilities can learn to enhance their process improvement capabilities. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Quality Management Applications Source Type: research
Usefulness of the Intersocietal Accreditation Commission (IAC) Quality Improvement Self-assessment Tool After 1 Year
Conclusion:
The results show that most respondents find value in using the voluntary IAC QI Self-assessment Tool. Respondents believed tool use encouraged critical thinking, and they were satisfied with the QI self-assessment process. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Tools Source Type: research
The Effect of Pay-for-Performance Compensation Model Implementation on Vaccination Rate: A Systematic Review
Conclusion:
The results of this systematic review indicate that the implementation of P4P programs can increase the vaccination rate. In recent times when it has become increasingly more popular not to vaccinate, implementing P4P becomes even more important if it is shown to be an effective tool in increasing vaccination rates. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Literature Review Source Type: research
Implementing a Mandated Program Across a Regional Health Care System: A Rapid Qualitative Assessment to Evaluate Early Implementation Strategies
Conclusion:
This qualitative study sheds light on early experiences with implementing STRIDE; the results have been instructive for ongoing implementation and future dissemination of STRIDE, and the approach can be applied across contexts to inform implementation of other programs. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Original Research Source Type: research
Development and Testing of a Visual Tool for Assessing Risk of Falls
Background:
To develop a “Time Pressure-Kiken Yochi Training (TP-KYT) system” for measuring risk prediction ability of health care professionals.
Methods:
The TP-KYT was developed using responses from 51 experts with at least 5 years of clinical experience (8.7 ± 5.3 years). Participants extracted risk items by scoring 5 illustrations depicting fall-related medical accidents. With 77 “Experts” (34.0 ± 5.6 years old; clinical experience, 9.1 ± 4.8 years), 34 “Competents” (26.8 ± 5.5 years old; clinical experience, 1.1 ± 0.9 years), 34 “Advanced Beginners” (21.9 ± 0.7 years old), and 44 “Novices...
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Original Research Source Type: research
Predictors of Cost and Incidence of 30-Day Readmissions Following Hospitalizations for Schizophrenia and Psychotic Disorders: A Nationwide Analysis
Conclusion:
The high SPD-related readmission rates can be reduced by providing integrated behavioral health services for this high-risk cohort. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - June 28, 2019 Category: Health Management Tags: Original Research Source Type: research
