Content and Actionability of Recommendations to Providers After Shadow Coaching
Conclusions:
Patient experience surveys are effective at identifying where improvement is needed but are not always informative enough to instruct providers on how to modify and improve their interactions with patients. Analyzing the feedback given to coached providers as part of an effective shadow-coaching program provides details about implementation on shadow-coaching feedback. Recommendations to providers aimed at improving their interactions with patients need to not only suggest the exact behaviors defined within patient experience survey items but also include recommended behaviors indirectly associated with th...
Source: Quality Management in Healthcare - September 30, 2022 Category: Health Management Tags: Original Research Source Type: research
Call for Reviewers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Call for Reviewers Source Type: research
Call for Papers
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Call for Papers Source Type: research
Information for Authors
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Information for Authors Source Type: research
Using After-Action Reviews to Strengthen Hospital Preparedness: A Lesson Learned From COVID-19
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: COVID-19 Applications and Perspectives Source Type: research
Improving Utilization of an After-Hours Phone Triage Service: A Resident Quality Improvement Initiative
Conclusions:
The increased patient awareness of and availability of a reliable after-hours call service in pediatric practices are promising tools for reducing unnecessary ED visits, leveraging resident direction and implementation to promote the service through varying modalities. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Quality Management Applications Source Type: research
Coupling Lean and Experience-Based Design for Measuring and Incorporating Patient Emotional Experience Into the Redesign of Health Care
Conclusions:
In summary, experience-based design has promise as a methodology to incorporate patient experience within a Lean management structure. EBD can aid with health care redesign, defining the emotional touch points that are foundational to the experience of care, enabling targeting of quality improvement efforts, and assessing change. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Quality Management Applications Source Type: research
Detecting Preanalytical Errors Using Quality Indicators in a Hematology Laboratory
Conclusions:
Preanalytical errors remain a challenge to hematology laboratories. The errors in this case were predominantly related to specimen collection procedures that compromised the specimen quality. Quality indicators are a valuable instrument in the preanalytical phase that allows an opportunity to improve and explore clinical laboratory process performance and progress. Continual monitoring and management of QI data are critical to ensure ongoing satisfactory performance and to enhance the quality in the preanalytical phase. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Instruments and Methods Source Type: research
Metrics of HIV Pre-exposure Prophylaxis (PrEP) Implementation Before and After a Multidisciplinary Task Force at an Academic Institution
The objectives of this study were to describe interventions by a multidisciplinary PrEP task force at an academic medical center and compare metrics of PrEP implementation pre- and post-creation of this entity.
Methods:
The interventions of the task force are described within the rubric of the PrEP care continuum. Participants were adults prescribed PrEP for greater than or equal to 30 days at 9 clinical sites across a university health system. Metrics of PrEP implementation were compared over 12-month intervals before and after the creation of the task force.
Results:
An increased proportion of participants ...
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Instruments and Methods Source Type: research
Physician Satisfaction With Telehealth: A Systematic Review and Agenda for Future Research
Conclusion:
The results of this review support the observation that physicians across different specialties, geographic locations, practice locations, and care situations appear satisfied with engaging in telehealth for both patient care and consultations with other physicians. The research on telehealth should be enhanced, given how ubiquitous telehealth has become due to the Covid-19 pandemic. This enhancement should include larger physician sample sizes in studies of telehealth satisfaction; more research focused on telehealth in the primary care setting; and the types of virtual modalities that have become more com...
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Original Articles Source Type: research
Factors Associated With Children Diagnosed With Attention-Deficit/Hyperactivity Disorder and 30-Day Follow-up Care With Practitioners Among Medicaid Recipients in Georgia
Conclusion:
Pediatrics was the most common specialty prescribing ADHD medications. Managed care organizations can focus intervention efforts to improve compliance with 30-day follow-up among Medicaid children by targeting the high-risk categories identified above. They can also focus on facilitating communication between behavioral health practitioners and pediatricians about several key points: (1) the importance of using behavioral health therapy prior to prescribing medication; (2) the importance of timely follow-up care; and (3) the importance of medication management in combination with behavioral health therapy. ...
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Original Articles Source Type: research
Creating a Shared Culture of Inquiry
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Intermountain Advances Source Type: research
The Center for Nursing Inquiry: Developing Nurse-Led Inquiry
No abstract available (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Insights From the Armstrong Institute Source Type: research
The Effects of Empowerment on Health Care Worker Performance During the COVID-19 Pandemic in Saudi Arabia
In this study, we assessed the potential impact of employee empowerment on health care workers' performance during the novel coronavirus SARS-CoV-2 (COVID-19) pandemic. In particular, we aimed to determine the empowerment practices that would have the greatest positive effect on employee performance. Understanding the relationship between performance and empowerment can help health care providers better manage worker stress during any global crisis. This understanding is crucial in guiding policies and interventions aimed at maintaining health care workers' psychological well-being and their overall performance.
Methods...
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Special Section on Nursing Challenges and Solutions Source Type: research
Barriers and Enablers of Second-Order Problem-Solving Behavior: How Nurses Can Break Away From the Workaround Culture
Conclusion:
Although operational failures have several important consequences for hospital staff and organizations, there has been hardly any research into the barriers and enablers that initiate second-order problem-solving behavior; stemming this nursing behavior has thus rarely appeared as a suggestion for improvement. (Source: Quality Management in Healthcare)
Source: Quality Management in Healthcare - July 1, 2022 Category: Health Management Tags: Special Section on Nursing Challenges and Solutions Source Type: research
