Assessment of patient satisfaction following pharmacist counselling session by a novel patient satisfaction feedback on counselling questionnaire

ConclusionPatients appeared satisfied with counselling. Age, education, comorbidity, illness type and duration, health insurance, number of medicines prescribed, urban residence and previous counselling exposure were determinants of patient satisfaction. Most notable finding was patients' willingness to pay for counselling should this service be charged that increased with patient satisfaction.

Source: Journal of Pharmaceutical Health Services Research - May 15, 2019 Category: Drugs & Pharmacology Authors: Atta Abbas Naqvi, Mohamed Azmi Hassali, Syed Baqir Shyum Naqvi, Muhammad Tariq Aftab, Fatima Zehra, Muhammad Nehal Nadir, Amnah Jahangir, Bharti Kachela Tags: Research Paper Source Type: research