IJERPH, Vol. 15, Pages 1345: The Importance of External Contacts in Job Performance: A Study in Healthcare Organizations Using Social Network Analysis

IJERPH, Vol. 15, Pages 1345: The Importance of External Contacts in Job Performance: A Study in Healthcare Organizations Using Social Network Analysis International Journal of Environmental Research and Public Health doi: 10.3390/ijerph15071345 Authors: Pilar Marqués-Sánchez María F. Muñoz-Doyague Yolanda V. Martínez Martin Everett Nestor Serrano-Fuentes Peter Van Bogaert Ivaylo Vassilev David Reeves There is evidence that relations between physicians and nurses within healthcare institutions might be shaped by informal aspects of such relations and by links to people external to the organization, with an impact on work performance. Social network analysis is underutilized in exploring such associations. The paper aims to describe physicians’ and nurses’ relationships outside their clinical units and to explore what kind of ties are related to job performance. A network analysis was performed on cross-sectional data. The study population consisted of 196 healthcare employees working in a public hospital and a primary healthcare centre in Spain. Relational data were analysed using the UCINET software package. Measures included: (i) sample characteristics; (ii) social network variables; and (iii) team performance ratings. Descriptive statistics (means, medians, percentages) were used to characterize staff and performance ratings. A correlational analysis was conducted to examine the strength of relationships between four di...
Source: International Journal of Environmental Research and Public Health - Category: Environmental Health Authors: Tags: Article Source Type: research