IJERPH, Vol. 21, Pages 482: Attitudes to Short-Term Staffing and Workforce Priorities of Community Users of Remote Aboriginal Community-Controlled Health Services: A Qualitative Study

IJERPH, Vol. 21, Pages 482: Attitudes to Short-Term Staffing and Workforce Priorities of Community Users of Remote Aboriginal Community-Controlled Health Services: A Qualitative Study International Journal of Environmental Research and Public Health doi: 10.3390/ijerph21040482 Authors: Zania Liddle Michelle S. Fitts Lisa Bourke Lorna Murakami-Gold Narelle Campbell Deborah J. Russell Supriya Mathew Jason Bonson Edward Mulholland John S. Humphreys Yuejen Zhao John Boffa Mark Ramjan Annie Tangey Rosalie Schultz John Wakerman In recent years, there has been an increasing trend of short-term staffing in remote health services, including Aboriginal Community-Controlled Health Services (ACCHSs). This paper explores the perceptions of clinic users’ experiences at their local clinic and how short-term staffing impacts the quality of service, acceptability, cultural safety, and continuity of care in ACCHSs in remote communities. Using purposeful and convenience sampling, community users (aged 18+) of the eleven partnering ACCHSs were invited to provide feedback about their experiences through an interview or focus group. Between February 2020 and October 2021, 331 participants from the Northern Territory and Western Australia were recruited to participate in the study. Audio recordings were transcribed verbatim, and written notes and transcriptions were analysed deductively. Overall, community users felt that their ACCHS provided comp...
Source: International Journal of Environmental Research and Public Health - Category: Environmental Health Authors: Tags: Article Source Type: research