2046 'Call before Convey - Delivering urgent care for patients in the right place with the right clinician, first time

Conclusion Across the pilots, 32-38% were given an alternative to ED attendance or admission. 24% avoided hospital entirely. We reduced ambulance lost minutes by 84-87 hours compared to the previous 3 week average. Streamlining access to urgent care pathways with a single point of access benefits these patients but also those who do attend by reducing harm from overcrowding through better ED and hospital flow by offering alternatives to ED attendance and admission. Abstract 2046 Figure 1 Abstract 2046 Figure 2 Abstract 2046 Figure 3

http://emj.bmj.com/cgi/content/short/40/12/871-b?rss=1

Source: Emergency Medicine Journal - November 28, 2023 Category: Emergency Medicine Authors: Noble, S., Flattery, P., Stonehouse, W., Barkham, A., Bates, D., Kelly, D., Storrar, W., Cruttenden-Wood, D., Housley, R., Shire, L. Tags: RCEM Lightning Papers Source Type: research