“It saved me from the emergency department”: A qualitative study of patient experience of virtual urgent care in Ontario

ConclusionVirtual care options are valued by patients and families; however, the nature of care needed by those accessing VUC and who can best provide that care needs to be evaluated to position it for sustainability. Understanding how virtual care performs from both a provider and patient perspective during the current crisis has implications for designing alternative care options beyond the COVID-19 pandemic.

Source: PLoS One - September 22, 2023 Category: Biomedical Science Authors: Katie N. Dainty Source Type: research