The experiences of support staff in a traumatic brain injury rehabilitation center.

This study explores the unique experiences of support staff in traumatic brain injury rehabilitation centers. Method: The present study used a grounded theory method to explore the phenomena of burnout, turnover, and job satisfaction from the perspective of paraprofessional support staff in 1 posthospital brain injury rehabilitation center. Support staff participated in the research via small group interviews (N = 4) and survey (N = 11). Results: The analysis resulted in a grounded theory model, entitled “The Balance model of Rehabilitation Support Work.” This model is a framework of risk and protective factors that appeared to influence whether these frontline rehabilitation staff experienced negative outcomes from this often challenging/stressful work environment. The model includes 4 axial-level themes: doing the work, protective factors, risk factors, and imbalance of factors. Within the 4 axial categories are twenty open-coding level categories. Implications: Implications for traumatic brain injury rehabilitation organizations and areas for future research are discussed. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
Source: Rehabilitation Psychology - Category: Rehabilitation Source Type: research