6 Essential Questions to Ask an EHR Vendor Prior to an EHR Selection

EMR & Medical Billing Best Practices Series: #4 Organization is an essential component of a successful medical office, and we've spent the last two weeks discussing how organization in billing and scheduling processes saves you time, money, and headaches. As the push for electronic health records continues, small medical offices and clinics are beginning to make the shift to EHRs. Organizing your expectations prior to EHR selection ensures you choose a service that meets the current and future needs of your practice. Proactive communication with EHR vendors is the best way to collect the data necessary to make a solid decision, so don't skip these six fundamental questions when coming up with criteria and reviewing potential systems. 1. What features are included? Not all systems are created equal, so a demo of each system you're considering is important. EHR demos not only let you see what features are included in a vendor's product, but they also let you see those features in action. Relying on a simple list of features without asking in-depth questions or viewing the functionality for yourself leads to communication issues—what the vendor calls "A," you might call "B." When comparing vendor offerings, it helps to have a baseline for your needs. Talk with your staff and create a list of required functionality for any EMR selection. Divide the list into critical items—those that are required to maintain business functionality—and items that would be nice to have. R...
Source: EMR EHR Blog for Physicians - Category: Technology Consultants Authors: Source Type: blogs