Accelerating Adoption And Diffusion Of Innovations In Care Delivery

“When I come here, they know me,” says Mary Febus, a severe chronic asthma patient, of the Family Physicians Group in Kissimmee, Florida. For years, Febus was a victim of inadequate, poorly coordinated, and unnecessarily expensive care for her uncontrolled asthma and other complex health conditions. More than a dozen hospitalizations per year for many days at a time took her away from her young son, who was himself a patient with complex needs. All this ended when Febus came upon the Family Physicians Group, one of a handful of high-performing primary care practices identified by America’s Most Valuable Care, a research study funded by the Peterson Center on Healthcare and conducted at Stanford University’s Clinical Excellence Research Center (CERC). The study identified US primary care practices scoring in the top quartile on quality (based on the Healthcare Effectiveness Data and Information Set measures) and the lowest quartile on cost, after risk adjustment. Fewer than 5 percent of the roughly 15,000 sites assessed by the CERC team met these criteria. Eleven practices identified as exemplary are described in the research study. That Mary Febus feels her practice knows her is a simple statement that masks the complexity of the personnel, clinical, operating, and information management systems required to provide effective, efficient, and personalized care. That the physicians and staff at this practice are engaged and find joy in their work is further indication th...
Source: Health Affairs Blog - Category: Health Management Authors: Tags: Costs and Spending Diffusion of Innovation Featured Quality America’s Most Valuable Care study Clinical Excellence Research Center health services research Peterson Center on Healthcare Source Type: blogs