Time to Find a New Web Host

I’m probably going to have to find a new web host soon. I was hoping to work on that near the end of the year or early next year, but I’m not sure I can wait that long anymore. For my web hosting, I’ve been leasing a VPS from ServInt for more than 12 years. They hosted my computer games business during the early 2000s, and I kept using them after I started blogging in 2004. In all the time I’ve been blogging, I’ve never used another web host, and I haven’t regretted that. I’ve paid ServInt tens of thousands of dollars in hosting fees, and for most of those years I’ve been very pleased with their service. Their support has been among the best I’ve experienced in my 21 years of doing business online, with the possible exception of Rackspace. When I had a tech issue with the server, they’d normally respond within an hour or two, and I could expect it to be resolved professionally and skillfully. Most of the time, I’d rate their support 5 out of 5. They aren’t cheap, but I felt the price they charged was fair for the quality support and reliability they provided. This year I’ve been pretty disappointed with their level of support and service, however. They’ve been much slower to respond to support requests, frequently taking several hours even when I’m reporting a critical problem like the site being offline. When I’ve used their live support to ask if they can please speed things alon...
Source: Steve Pavlina's Personal Development Blog - Category: Psychiatry & Psychology Authors: Source Type: blogs