Making NHS patient feedback more inclusive
The new guidance covers services across the NHS that are provided to children and young people – with special provisions for looked after children – as well as patients with learning disabilities, dementia, language and literacy issues or patients who are deaf or deafblind.
Since the FFT guidance was originally published in July last year, promoting a standard feedback question for all patients, a number of providers have fed back on using it on healthcare’s frontline with patients in particular groups.
Source: NHS Networks - Category: UK Health Authors: Maria Axford Source Type: news
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