Operational Impact of Neurology Rural Access Model: Reflections on the Importance of Demand-Shaping

DISCUSSION: The opening of a regional "spoke" clinic resulted in the generation of greater referral volumes that exceeded the capacity created by the clinic. Owing to this, there was an increase in the number of patients seen from the regional counties in the hub clinics, negating the potential benefit of improving access for high-complexity patients. Importance of demand-shaping and appropriate utilization as part of the value equation are discussed, followed by discussion of mitigation strategies.PMID:38617554 | PMC:PMC11010244 | DOI:10.1212/CPJ.0000000000200274
Source: Rural Remote Health - Category: Rural Health Authors: Source Type: research