Microsoft Teams and Boostlingo Integration Improves Healthcare Interpretation Efficiency

Talking with a CIO this week, he described how telehealth is now just part of the infrastructure for how they see patients.  Certainly telehealth balooned during COVID and has come back to more reasonable levels now, but in many cases telehealth appointments have still settled at 100 times what they were before COVID.  Patients and clinicians are now more comfortable with telehealth as an option that provides great convenience for the patients. One of the most common telehealth platforms being used right now is Microsoft Teams.  My guess is that it was widely adopted because it was included in the Microsoft package that many health systems were already buying.  It made sense to use something they had already bought and had installed at their organization. As healthcare organizations grew their use of telehealth, one of the challenges they faced was how to include healthcare interpreters into the process.  Not only is doing so what’s right for the patients, but it’s also legally required in many situations.  I don’t need to dive into the studies here about how care is improved when a medical interpreter is used so the clinician understands the patient and the patient understands the clinician. The good news is that today there are some great solutions for this problem.  For example, for those using Microsoft Teams for telehealth, it was just announced that Boostlingo On-Demand is now available within the Microsoft Teams app.  Interpreters can be conne...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Ambulatory Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops LTPAC Telemedicine and Remote Monitoring Boostlingo Healthcare Interpreters Healthcare Sc Source Type: blogs