The impact of COVID-19 pandemic on key performance indicators in three Saudi hospitals

This study attempts to assess the performance of three Saudi hospitals during COVID-19 by comparing waiting times for outpatient appointments and the volume of elective surgeries before and after COVID-19. MethodsWe used ADA ’A data collected from three Saudi hospitals for this retrospective cohort study. The outcome variables were “Waiting Time for Appointment” and “Elective OR Utilization”. The hospitals included in this study were: a 300-bed maternity and children’s hospital; a 643-bed general hospital; a nd a 1230-bed tertiary hospital. We included all patients who visited the OPD and OR in the time period from September 2019 to December 2021. A two-way ANOVA test was used to examine the differences in the outcome variables by hospital and by the phase of COVID-19. ResultsFor the elective OR utilization rate, the results showed that both the hospital and the phase of COVID-19 were significantly different (p-value
Source: PLoS One - Category: Biomedical Science Authors: Source Type: research