Improving Patient Experience with Digital Transformation

Becoming patient centric in your organization isn’t something that you can do all at once. It’s a slow process that requires you to think about the patient experience in every single aspect of your organization. This is especially important when you are establishing new practices in your organization, such as when you’re integrating digital transformation. That way your organization will be patient centric from the beginning, rather than having to go back and re-do it. But how exactly does digital transformation impact the patient experience? We reached out to our lovely Healthcare IT Community for their answers to this question. Read down below for their responses. Marmmett Horton, MSW, ACM-SW, Senior Vice President & General Manager, US at Strata Health Solutions Patients are driving digital transformation in healthcare. As patients become more tech-savvy, they expect to maintain that digital experience across all realms of their lives. Health systems can set themselves apart by creating smart, seamless, and consistent patient experiences across the continuum of care. A significant opportunity for improvement exists during the transition to post-acute care. The digital transformation of this process will improve patient education and engagement in the transfer from hospital to post-acute settings, resulting in better outcomes for patients and health system finances. Masoud Nourmohammadi, Chief Technology Officer at Strive Health Ten years ago, most of ...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: C-Suite Leadership Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Brad Genereaux Brad Kittredge Branden Neish Brightside Health Cala Health Dan Rodrigues Source Type: blogs