Identifying Actionable Targets to Improve Patient Satisfaction After Cardiac Surgery

Patient satisfaction outcomes have been increasingly recognized as important adjunct factors to traditional outcome measures including morbidity, mortality and survival.1 The Society of Thoracic Surgeons Predicted Risks of Mortality and Morbidity (STS-PROM) provides robust objective clinical data that allow accurate prediction of early morbidity and mortality in patients undergoing cardiac surgery.2 However, it does not measure quality of care and patient satisfaction after surgery.3 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a validated and comprehensive survey that allows patients after their hospitalization to assess domains including communication with doctors and nurses, responsiveness of hospital staff, medication and discharge information, hospital environment, and the overall hospital rating.
Source: Seminars in Thoracic and Cardiovascular Surgery - Category: Cardiovascular & Thoracic Surgery Authors: Source Type: research