Being “low on the totem pole”: What makes work worthwhile for medical assistants in an era of primary care transformation

Conclusion Some of the practice changes that enable primary care transformation may hinder MAs’ ability to attain their work values. Extant views on sustainable employability assume a high bar for intrinsic values but are limited when applied to low-wage health care workers in team-based environments. Practice Implications Efforts to effectively employ and retain MAs should consider proactive communications on scope-of-practice regulations, work redesign to emphasize clinical competence, and the establishment of greater recognition and respect among MAs and nurses.
Source: Health Care Management Review - Category: American Health Tags: Features Source Type: research