Low Uptake of Secure Messaging Among Veterans With Experiences of Homelessness and Substance Use Disorders

We examined secure messaging use among veterans with experiences of homelessness (VEHs), and determined factors associated with messaging use. Methods: We conducted a cross-sectional analysis of responses to a national survey of VEHs, administered by mail from March to October 2018 (response rate = 40.2%). One item assessed secure messaging use and satisfaction. We used multivariable logistic regressions to model secure messaging use, controlling for sociodemographics, medical conditions, housing indicators, and mental health and SUD diagnoses. Results: Of 5072 VEHs, 21% had ever used secure messaging and 87% of the subsample found messaging to be useful. Secure messaging was more commonly used by VEHs who were female, had some college education, those with ≥3 chronic medical conditions, depression, or posttraumatic stress disorder (all P 
Source: Journal of Addiction Medicine - Category: Addiction Tags: Brief Reports Source Type: research