Evaluating a training intervention for improving alignment between emergency medical telephone operators and callers: a pilot study of communication behaviours
Calls to emergency medical lines are an essential component in the chain of survival. Operators make critical decisions based on information they elicit from callers. Although smooth cooperation is necessary, ...
Source: Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine - Category: Emergency Medicine Authors: Jennifer Gerwing, Jon Erik Steen-Hansen, Trond Mjaaland, B ård Fossli Jensen, Olav Eielsen, Owen Matthew Truscott Thomas and Pål Gulbrandsen Tags: Original research Source Type: research