Person-centred communication in long-term care with older people: a scoping review

Person-centred communication in long-term care with older people: a scoping review Daniel Lombard Journal of Integrated Care, Vol. ahead-of-print, No. ahead-of-print, pp.- Interpersonal skills are increasingly important tools in long-term care with older people, especially against the backdrop of loneliness affecting older people and expectations for a person-centred, joined-up approach. However, the term is used as a composite and its definition lacks shape and focus. In existing literature, participants appear to be selected on the basis of specific illnesses rather than age. Better understanding of the features of everyday communication processes associated with person-centred care can lead to improvements in policy and practice. A scoping review examined communication features associated with person-centred care for older adults. This identified the extent and nature of literature. Several databases were searched; after screening and hand-searching, 31 were included. Findings were analysed for patterns and contradictions, against the objectives of person-centred and integrated care. Emotional intelligence and the ability to employ various communication styles are crucial skills of person-centred communication. Such approaches can have positive effects on the well-being of older people. Some studies' validity was weakened by methodological designs being founded on value judgements. Using personalised greetings alongside verba...
Source: Journal of Integrated Care - Category: International Medicine & Public Health Authors: Source Type: research