Prioritization and management of calls from older people to GP out-of-hours services

ConclusionOlder people are in urgent need of medical services when they contact GPOOH service, which plays an effective and patient-centred gatekeeping role, particularly directing the oldest old to the appropriate level of care outside GP office hours. The promotion of GPOOH services should be enhanced to ensure older people understand their role in supporting community living.
Source: International Journal for Quality in Health Care - Category: International Medicine & Public Health Source Type: research