Implementation of a model to embed culturally appropriate care for Indigenous children and young people within the Connected Care Program at Children's Health Queensland

The Connected Care Program is designed to streamline the health care of QLD ’s most medically complex children. We recognise that, increasingly, the public health system has become large and intricate and many families struggle to independently navigate.Most families with a medically complex child face daily stressors in relation to the healthcare of that child. This can include having to travel to access specialist care, having to care for more than one complex child, encountering access barriers to essential medications or medical equipment, juggling appointments with specialists, and having to access healthcare from multiple locations. This often results in fragmented care and can have a significant impact on the family ’s ability to manage their child’s health care requirements. The Connected Care Program utilise a chronic condition management framework to support families to manage their child’s care requirements.The Connected Care Program have successfully imbedded two new roles within the service to enhance and improve the coordination of care for families who identify as first nation Australian ’s. The Connected Care Program is committed to providing an exemplar service to indigenous clients through the provision of specialised case management services within a culturally safe framework.The Connected Care Program aims to improve care outcomes for children who identify as indigenous. We recognise that first nation Australians require a culturally sensitive ap...

Source: International Journal of Integrated Care - February 25, 2021 Category: Nursing Source Type: research