Impact of a Telephonic Outreach Program on Patient Outcomes Within the Heart Failure Community

Conclusions: The proportion of patients who completed the program reported more use of self-management behaviors compared with those who answered fewer than 4 calls. Our findings related to the lower frequency of self-management behaviors of patients who did not complete all vendor calls stress the important issue of vendor management.
Source: Journal of Nursing Care Quality - Category: Nursing Tags: Articles Source Type: research