Use and non ‐use of a nationwide patient portal – a survey among pharmacy customers

ConclusionsMost Finnish pharmacy customers use the My Kanta nationwide patient portal. The strongest predictors for use are factors related to internet use. Some pharmacy customers do not use My Kanta despite having the necessary means. The main reason for non ‐use is a lack of need. Customers unable to use My Kanta want to monitor their medication and health information via healthcare professionals.

https://www.onlinelibrary.wiley.com/doi/abs/10.1111/jphs.12368?af=R

Source: Journal of Pharmaceutical Health Services Research - November 9, 2020 Category: Drugs & Pharmacology Authors: Maria S ääskilahti, Emma Aarnio, Elina Lämsä, Riitta Ahonen, Johanna Timonen Tags: Research Paper Source Type: research