Batching smartphone notifications can improve well-being

Publication date: Available online 16 July 2019Source: Computers in Human BehaviorAuthor(s): Nicholas Fitz, Kostadin Kushlev, Ranjan Jagannathan, Terrel Lewis, Devang Paliwal, Dan ArielyAbstractEvery day, billions of us receive smartphone notifications. Designed to distract, these interruptions capture and monetize our time and attention. Though smartphones are incredibly helpful, their current notification systems impose underappreciated, yet considerable, mental costs; like a slot machine, they exploit our inherent psychological bias for variable rewards. With an app that we developed, we conducted a randomized field experiment (n = 237) to test whether batching notifications—delivering notifications in predictable intervals throughout the day—could improve psychological well-being. Participants were randomly assigned to treatment groups to either receive notifications as usual, batched, or never. Using daily diary surveys, we measured a range of psychological and health outcomes, and through our app system, we collected data on phone use behaviors. Compared to those in the control condition, participants whose notifications were batched three-times-a-day felt more attentive, productive, in a better mood, and in greater control of their phones. Participants in the batched group also reported lower stress, lower productivity, and fewer phone interruptions. In contrast, participants who did not receive notifications at all reaped few of those benefits, but experienced...

Source: Computers in Human Behavior - July 17, 2019 Category: Information Technology Source Type: research