Relationship Centered Care

Recently there has been a rebirth of the notion of relationship-centered care as a meaningful way of creating real and positive outcomes, utilizing all the tools available to the entire care team (including you, the patient).  This November issue of our newsletter offers some insights, from a varied set of contributors, as to why this is so important right now.  First, here is a take on how we got here. Healthcare 1.0:  Those of us who are a “certain age” know this well.  Quite simply, your doctor was in charge. You did what he (most of the time it was a he) told you to do. When you got sick, you made a phone call and waited patiently for the appointment, then waited patiently in the waiting room, then waited patiently in the exam room, then were spoken to in a paternalistic manner. And you left feeling like you may have understood 20% of what was said in there, but you trusted your doctor, your hospital system, your medication. You were ‘made better’ and you had little or nothing to do with it except to show up and follow orders. Healthcare 2.0:  Then things changed. You became the “center” of your care.  You started paying more for it, your doctor’s relationship changed because she or he was now focused on what billing code to use, what data to input into something called an electronic health record (that you couldn’t get access to), your visit with your doctor seemed to be shorter, and your insurance company seemed to loom large over everything.  And...
Source: Society for Participatory Medicine - Category: Journals (General) Authors: Tags: Newsletter healthcare healthcare 2.0 relationship centered care Source Type: news