Proactive Transformation: Why Healthcare Organizations Need to Digitize Before (Not During) the Next Crisis

The following is a guest article by Shawn Henners, Electronic Business Process Manager, Montgomery County Hospital District The Montgomery County Hospital District (MCHD) is a local government agency that coordinates indigent healthcare, and provides 9-1-1 emergency medical services and public health services for Montgomery County, Texas — our mission is to care for the indigent while ensuring long-term stability through fund development. Though the agency serves more than a half million people, our process automation department is a two-person team. This small but mighty enterprise is responsible for ensuring behind-the-scenes processes run smoothly and efficiently, enabling MCHD to fulfill its mission. The organization’s transformation story begins four years ago when MCHD created its first full-time position dedicated to automating processes. At the time, we were just uncovering the potential for digitization and automation, and few people internally supported those efforts. Today, however, those automations are an integral part of how MCHD operates. Despite Skeptics, MCHD’s Initial Transformative Steps Proved Impactful We used our initial technology investment to digitally transform tedious processes. The agency deployed Laserfiche to automate various workflows, such as filling in demographic information from the payroll system for any form employees had to fill out. Though automating a single step seems like a minor success, removing this tedious, repetitive step...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Administration AI/Machine Learning Health IT Company Healthcare IT Hospital - Health System Digital Care Digital Transformation Digitization Healthcare Automation Laserfiche MCHD Montgomery County Hospital District Proactive Transf Source Type: blogs