Echoes in a “tree hole”: A qualitative study on the service needs and responses at an antidrug helpline in China
This study aimed to explore service needs expressed during helpline calls, operators' use of techniques when responding to different needs, and operators' experiences working at and views toward the helpline.
Source: Journal of Substance Abuse Treatment - Category: Addiction Authors: Yan-Yan Chen, Liu Hong, Liming Fu, Sijie Yao Source Type: research
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