Challenges in Cross-Cultural Communication in Breast Cancer Surgery: Is there a Gender Gap?

AbstractThe aim of this study is to identify [1] facilitators and barriers to cross-cultural communication with Canadian immigrants during the breast cancer (BC) surgical consultation and [2] the impact of cultural sensitivity training on the perception of cross-cultural communication barriers. A 29-item questionnaire mailed to 450 surgeons was developed based on the Ottawa Decision Support Framework, informed by interviews with BC practitioners and a literature review. The inclusion criteria are English-speaking general surgeons practicing in Vancouver, Montr éal, and Toronto, home to>  60% of Canada’s immigrant population. The association between surgeon characteristics and barriers to communication was assessed using the chi-square or Fisher’s exact test. Univariate and multivariable logistic regression models estimated odds ratios and 95% confidence intervals for the asso ciation between frequent perception of each barrier to communication and gender, career stage, and percentage of foreign-born patients. Between June and September 2017, 130 surveys were returned for a 29% response rate. The majority of practitioners reported experiencing language barriers in consult ation with immigrant patients (71.4%). In the patient-provider relationship, the most commonly reported barrier was the patient’s lack of medical understanding (81.4%). At the system level, the absence of a relative for translation was the most frequently encountered challenge (77.1%). On multivar...
Source: Journal of Cancer Education - Category: Cancer & Oncology Source Type: research