Mission Critical: Nursing Leadership Support for Compassion to Sustain Staff Well-being
This article describes an example of a compassion practice, Schwartz Rounds®, a program that has been implemented internationally to enhance staff caring and compassion, teamwork, and psychological well-being. Schwartz Rounds have been included as a component of organizational initiatives to enhance staff well-being and patient experience, and as an individual program. Nurse leaders and managers who wish to engage their staff can do so by supporting their compassion and well-being. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Patient Experience: A Call to Action for Nurse Leadership
This article outlines a call to action for nurse leaders to consider reframing the patient experience as a focal point for the entire organization's strategic approach and tactics. This involves facilitating a dialogue about the organization's patient experience definition; building a strong, positive organization culture; creating processes to ensure the engagement of all voices; ensuring a focus across the continuum of care; and addressing the key drivers of patient experience excellence. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Successful Mission and Compassion Driven Employee Engagement Journey
No abstract available (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Interview Source Type: research
Strategies and Barriers to Engaging Dual-Eligible Patients in a Hospital Patient and Family Advisory Program
As national efforts intensify to improve health outcomes and reduce health care costs, hospitals search for effective ways to partner with patients and families to achieve these goals. Many are implementing patient and family advisory programs (PFAPs) where patients, families, administrators, and clinicians work together to improve the patient experience. However, hospitals struggle with engaging the underserved—specifically, dual-eligible patients enrolled in both Medicare and Medicaid—in PFAPs. This quality improvement project used telephone interviews with 12 dual-eligible beneficiaries and 4 of their providers to i...
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
What Do Patients Want, Need, and Have the Right to Expect?
This article is written by Pat Mastors, founder of the Patients' View Institute. While we traditionally publish articles by nurse leaders for nurse leaders, Ms Mastors offers us a view of hospital care from patients and families. We are publishing this as a gift to our readers because who can better tell us what is most important to those who receive our care than the recipients themselves. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Guest Editorial
No abstract available (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: Guest Editorial Source Type: research
From the Editor
No abstract available (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - June 5, 2018 Category: Nursing Tags: From the Editor Source Type: research
Book Review
No abstract available (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Book Review Source Type: research
Nursing Informatics Year in Review 2017
No abstract available (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Nursing Informatics Source Type: research
Outsourcing an Effective Postdischarge Call Program: A Collaborative Approach
To improve patient satisfaction ratings and decrease readmissions, many organizations utilize internal staff to complete postdischarge calls to recently released patients. Developing, implementing, monitoring, and sustaining an effective call program can be challenging and have eluded some of the renowned medical centers in the country. Using collaboration with an outsourced vendor to bring state-of-the-art call technology and staffed with specially trained callers, health systems can achieve elevated levels of engagement and satisfaction for their patients postdischarge. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
International Nursing: Nurse Managers' Leadership and Management Competencies Assessed by Nursing Personnel in a Finnish Hospital
Conclusion was made that nursing personnel highly value professional competence as part of nursing leadership and management. To achieve more appreciation, nurse managers have to demonstrate their education and competence. They must also work in more open and versatile ways with their nursing personnel. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
A Narrative Analysis of Nurses' Experiences With Meaning and Joy in Nursing Practice
Health care transformation is guided by the triple aim of improving health, enhancing the patient experience, and reducing costs. Experts have recommended the addition of a fourth aim, improving the experience of providing care. They advise that achievement of the triple aim will only be possible if we create the conditions where health care workers can find meaning and joy in their work. Nurses' experiences with meaning and joy in their practice have not been well described. In an effort to fill this knowledge gap, nurses across the nation recently participated in a qualitative study to share their experiences with meanin...
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Leadership Influence: A Core Foundation for Advocacy
This article presents a framework for nurse administrators to use in developing direct care nurses in their leadership influence competency as a means of increasing their advocacy potential. A systematic review resulted in establishing a nurse leadership influence framework based on the Kouzes and Posner leadership model. The framework includes leadership competencies by nursing professional organizations and was validated by 2 national nurse leader focus groups. Nurse administrators have the opportunity to adopt an evidence-based leadership influence framework to ensure development of advocacy competency in direct care nu...
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Advocating for Nursing Research: The Friends of the National Institute for Nursing Research (FNINR) Ambassador Program
This article describes the process the FNINR conducted to develop the Ambassadors Program, and the outcomes associated with this program. (Source: Nursing Administration Quarterly)
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
Advocacy: Perspectives of Future Nurse Administrators
This article describes and illustrates the perspectives of nursing administration graduate students, as they depict advocacy in many relationships. These include advocacy for the patient, family, self, community, organization, profession, and society. The themes that emerged from narratives written by these nurse leaders were the development of courage and the finding of their voices. Stories demonstrate participants' courage to speak up despite feeling conflicted due to issues of autonomy, moral distress, or fear of retribution. Implications for nurse administrators to support advocacy at all levels are presented. (Source...
Source: Nursing Administration Quarterly - March 5, 2018 Category: Nursing Tags: Original Articles Source Type: research
