Mass Health Quality Partners releases patient experience results
Massachusetts Health Quality Partners is a national leader in reporting on patient experience in primary care. Its latest data release at healthcarecompass.org provides valuable information for patients looking for a physician and for practices seeking to understand how they perform in absolute terms and in comparison with others. You may be familiar with the adage, “What gets measured gets done,” so it really is important what we decide to measure and to publicize. Some patient experience topics, like communication, have been measured and reported for some time. The average score is now 93.5 out of 100 &#...
Source: Health Business Blog - February 2, 2016 Category: Health Management Authors: dewe67 Tags: Patients Physicians Research Uncategorized Source Type: blogs

Mind the step!
One of my "thinker in residence" sponsors here in Australia is VMIA, the Victoria state government insurance agency.  I had just finished having a lovely cup of coffee and conversation with one of the agency's executives, where our topic had been risk assessment and mitigation.As I started to leave the coffee shop (not a state agency facility!), I stumbled and looked back to see a drop in the floor levels between two parts of the restaurant.  While I can be clumsy (just ask my soccer buddies!), usually I'm pretty adept at walking out of restaurants without suffering harm.  So, I looked back to reconstruct th...
Source: Not running a hospital - January 31, 2016 Category: Hospital Management Source Type: blogs

Health Wonk Review is up at Managed Care Matters
Managed Care Matters has just just awoken from its post-party stupor after a wild celebration of the 10th anniversary of the Health Wonk Review. Maybe they should party more often because the writing is surprisingly crisp in the Tenth Anniversary Edition! There are some great health policy posts from old-timers and newcomers alike. I’m proud to say I’ve been around since the very start. Well done! (Source: Health Business Blog)
Source: Health Business Blog - January 29, 2016 Category: Health Management Authors: dewe67 Tags: Announcements Blogs Policy and politics Uncategorized Source Type: blogs

New Health Wonk Review at Managed Care Matters
Joe Paduda has posted Health Wonk Review - The Tenth Anniversary Edition! at Managed Care Matters (Source: Health Wonk Review)
Source: Health Wonk Review - January 29, 2016 Category: Health Management Source Type: blogs

Like I said: United’s ACA exchange departure is no big deal
Robert Wood Johnson Foundation funded an Urban Institute study to determine how Obamacare marketplaces are being impacted by the withdrawal of United Healthcare and the failure of some of the CO-OP plans. I’m grateful for the data but as it turns out their findings line up with what I wrote more than two months ago (United pulls out of ACA exchanges: Should we care?) Here’s what I said: Recently we’ve heard what could be interpreted as bad news about the viability of exchanges:UnitedHealth is considering withdrawing from the program. In the highly politicized world of health reform, that information has Oba...
Source: Health Business Blog - January 28, 2016 Category: Health Management Authors: dewe67 Tags: Health plans Research Uncategorized Source Type: blogs