Big Tech ’ s Platform Playbook in Healthcare: It ’ s the Data, Stupid
An excellent journal article provides an in-depth exploration of how Big Tech platforms have entered highly regulated industries such as healthcare and education:
"...the crux of platform entry into highly regulated markets is access to sensitive data."
The article is entitled "Digital Colonization of Highly Regulated Industries: An Analysis of Big Tech Platforms' Entry into Health Care and Education". It was published in the California Management Review on May 24, 2022. The 30 page full-text is available as an open-access .pdf.
The authors researched and analyzed the activities of Google (Alphabet), Apple, Facebook (Meta)...
Source: e-CareManagement - June 6, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models Big Tech data Source Type: blogs
Inaugural MIT Conference: The Platform Revolution Comes to Healthcare
The first conference event to focus on digital platforms in healthcare! Attend in-person or virtually -- the afternoon of July 13, 2022.
“The Platform Revolution Comes to Healthcare: A Deep Dive at the 2022 MIT Platform Strategy Summit”
The MIT Initiative on the Digital Economy is excited to announce this inaugural 1/2 day event leading into the 10th Annual MIT Platform Strategy Summit the following day, on July 14. Through several feature keynotes and panel sessions involving industry experts, this event is designed to explore how digital health platforms are key enablers of transformation in healthcare.
Confirmed spe...
Source: e-CareManagement - June 2, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models platforms healthcare digital health conference Source Type: blogs
Today ’ s Patient Portals CAN NOT Work: An Inability to Capture Network Value
by Vince Kuraitis JD/MBA and Jody Ranck DrPH
Today's patient portals are a mess. The catchphrase "Your mom has 7 portals for 7 providers" sums up patients' frustrations and the resulting tepid utilization of portals. Today's portals CAN NOT capture network value.
The first post in this series introduced the platform terminology of single-homing vs. multihoming. Patients strongly would prefer to have as few portals as possible — ideally one, i.e., a single "home". However, patients are forced to subscribe to multiple homes since today's portals are tethered to individual institutions or care providers.
In this post, we'll...
Source: e-CareManagement - May 19, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models EHR patient portal network value stand-alone value Source Type: blogs
Platform Terminology Explains Why Today ’ s Patient Portals CAN NOT Work
"...the patient portal, as currently architected, is a complete dead-end."
--John Moore, Founder and Managing Partner, Chilmark Research
Patient portals have tremendous potential — but that potential has not been realized and *CAN NOT* be realized as portals are currently configured.
An understanding of platform business models and strategy explains why today's patient portals are inherently suboptimal.
This essay is the first in an occasional series that will look at patient portals through the lenses of platform business models and strategy. Today's post will introduce and explain platform terminology of multihoming a...
Source: e-CareManagement - April 5, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models patient portal EHR health IT multihoming single homing Source Type: blogs
Gist Healthcare ’s 4-Episode Podcast Series: “ Toward a Platform Future ”
Gist Healthcare has concluded their 4-Episode podcast series: “Toward a Platform Future”. Kudo's to organizer and moderator Alexandra Olgin.
Here’s a brief summary and links to each episode:
Episode 1 – February 14, 2022
Randy Williams, Digital Care Advisors, LLC; Vince Kuraitis, Better Health Technologies, LLC
An overview and introduction to the growing popularity of the platform business model in healthcare and the current state of the market. Topics include defining a platform, “platform thinking”, threats and opportunities for incumbents, the rise of virtual care platforms.
Episode 2 – February 22, 20...
Source: e-CareManagement - March 14, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models virtual care podcast telehealth platforms healthcare digital health Source Type: blogs
Amazon is Uniquely Positioned to Deploy Platform Envelopment Strategies in Healthcare: 7 Leverage Points (Part II)
In Part I of this series, we defined platform "envelopment" strategies. In short, platform companies can leverage an existing user base and existing capabilities into new markets. We then documented seven of Amazon's leverage points in potentially deploying envelopment strategies in healthcare:
A Huge User Base
A Loyal User Base
Provision of Hybrid Clinical Care
Deep Pockets
A National and International Footprint
One-Stop-Shopping for Employers?
Digital Front Door for Healthcare?
In Part II of this series, we take these seven leverage points and compare Amazon's ability to deploy envelopment strategies with companies...
Source: e-CareManagement - February 21, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models healthcare amazon platform envelopment Source Type: blogs
Amazon is Uniquely Positioned to Deploy Platform Envelopment Strategies in Healthcare: 7 Leverage Points (Part I)
by Vince Kuraitis, JD/MBA and Randy Williams, MD
Last week Amazon announced that "Amazon Care’s virtual health services are now available nationwide—and in-person services will be rolled out in more than 20 new cities this year." We observe Amazon methodically developing services initially for its own employees and other employers, and potentially positioning itself to serve mass consumer markets.
How is Amazon doing this? Platform "envelopment" is one of the most powerful tactics in the platform strategy playbook. In Part I of this series, we define the term, briefly describe Amazon's expansion into healthcare, and de...
Source: e-CareManagement - February 16, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models amazon envelopment Source Type: blogs
Gist Healthcare Podcast: Toward a Platform Future
Randy Williams, MD and I were interviewed about platform business models and strategy by Alexandra Olvin of Gist Healthcare. This is the first podcast in a four-part series: "Toward a Platform Future."
We discuss the growing popularity of platform business model in healthcare, and what it might mean for the industry:
“Platform thinking” for healthcare
Defining a platform
Companies best positioned for platform business models
Threats and opportunities for incumbent health systems
The rise of virtual care platforms
Available on Apple, Spotify and Gist’s website.
The post Gist Healthcare Podcast: Toward a Platform...
Source: e-CareManagement - February 14, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models healthcare podcast telehealth Source Type: blogs
Chilmark Podcast – Platform Thinking for Healthcare: A Discussion with Vince Kuraitis and Randy Williams
Discussion with Vince Kuraitis and Randy Williams appeared first on The Healthcare Platform Blog. (Source: e-CareManagement)
Source: e-CareManagement - February 9, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Information & Communication Technologies (ICT) Expertise in Platform Strategy & Business Models EHR platforms podcast podcast episode platform stragegy Big Tech Source Type: blogs
Platforming Mental Healthcare: Investors Create New “Mental Models”
by Randy Williams, MD and Vince Kuraitis, JD
One sector at this year’s JP Morgan Health Care Private Equity Conference caught our attention: the virtual mental health market. Six months ago, market leader Headspace Health announced a $6 billion merger with Ginger to create perhaps the largest mental health platform business to date. Headspace announced yet another acquisition, this time with the Y Combinator incubated start up, Sayana. The combined companies support the mental health and wellness needs of over 100 million individuals.
Many others are joining the investment opportunity of tech enabled mental health. This ...
Source: e-CareManagement - February 3, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models telehealth network effect digital health investor mental health behavioral health mental model Source Type: blogs
JAMIA Study Reports 22-68% Interoperability Across EHR Platforms: 7 Implications
by Vince Kuraitis, JD and Ian McNicoll, MD
A recent study of EHR interoperability found that 68% of data was "understood" when exchanged across different sites using the same vendor, but only 22% was "understood" when exchanged across different EHR vendors.
The study was published in the Journal of the American Medical Informatics Association (JAMIA). In this post, we will:
Summarize the JAMIA study and its findings
Interpret the findings
Discuss possible solutions
Describe seven implications
While we mostly agree on the study’s findings, we’ll offer some nuanced interpretations. Vince is a U.S. based healthcare cons...
Source: e-CareManagement - January 27, 2022 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models CDR EHR interoperability Epic openEHR Cerner Source Type: blogs
Trend Spotting: Are Local Care Providers Losing the Telehealth Platform Wars?
by Vince Kuraitis, JD and Randall Williams, MD
Two recent surveys shed light on the issue of patient loyalty to local care providers for telehealth visits. While the findings are mixed, local providers should be concerned about how they're faring in the telehealth platform wars. Let's take a look at both surveys.
Early Evidence Suggested Patients Preferred Their Own Providers for Telehealth Visits
Early evidence suggesting patient loyalty to their own providers was shown by The COVID-19 Healthcare Coalition Telehealth Impact Study Work Group. Their survey asked about telehealth encounters between March 1, 2020 and January...
Source: e-CareManagement - December 20, 2021 Category: Information Technology Authors: Vince Kuraitis Tags: Platforms Expertise in Platform Strategy & Business Models platform wars telemedicine telehealth Source Type: blogs
Trend Spotting: Health Systems Unite to Build Collaborative Platforms (Part II)
by Vince Kuraitis, JD and Randall Williams, MD
In Part I, we profiled three recently formed, provider sponsored platforms: Truveta, Xealth, and Graphite Health. These platforms are backed by multiple health systems (ranging from 3 to 20) and have ambitious plans for national expansion.
In Part II, we comment on the "why" -- describing market forces leading to provider sponsored collaborative platforms. We then discuss some provider platform challenges.
The post Trend Spotting: Health Systems Unite to Build Collaborative Platforms (Part II) appeared first on The Healthcare Platform Blog. (Source: e-CareManagement)
Source: e-CareManagement - December 8, 2021 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models platforms Truveta Graphite Health Xealth Source Type: blogs
Trend Spotting: Health Systems Unite to Build Collaborative Platforms (Part I)
by Vince Kuraitis, JD and Randy Williams, MD
At first it might appear that traditional health systems are severely threatened by the new world of digital transformation, Big Tech and Big Retail. But...we're observing that leading health systems have found a new way — collaborative, provider sponsored platforms.
In Part I we'll briefly profile three recently formed, provider sponsored platforms: Truveta, Xealth, and Graphite Health.
The scale of these new provider platforms goes beyond anything seen today in local health care markets. Truveta's providers represent more than 16% of all U.S. patient care. Xealth is avai...
Source: e-CareManagement - December 6, 2021 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models Xealth platforms Truveta Graphite Health Source Type: blogs
Six Takeaways From Teladoc ’ s Investor Day Presentations
What if you tried to impress investors through a series of presentations by company execs — and your stock tanked by nearly 15% over the next two days? That's what happened to virtual care platform (VCP) company Teladoc last week. I'll share six takeaways from Teladoc's investor day presentations:
Teladoc's Vision as a Virtual Care Platform is Broad — VERY Broad
"Whole-Person" Care Takes Center Stage
Teladoc is Walking a Tightrope: Trying to Be Complementary vs. Competitive With Customers
What Wasn't Discussed — Uncertainties of "The Telemedicine Cliff"
What Wasn't Discussed — An App Store for the Teladoc Platform...
Source: e-CareManagement - November 22, 2021 Category: Information Technology Authors: Vince Kuraitis Tags: Expertise in Platform Strategy & Business Models healthcare Teladoc investor Source Type: blogs
