Platform Terminology Explains Why Today ’ s Patient Portals CAN NOT Work

"...the patient portal, as currently architected, is a complete dead-end." --John Moore, Founder and Managing Partner, Chilmark Research Patient portals have tremendous potential — but that potential has not been realized and *CAN NOT* be realized as portals are currently configured. An understanding of platform business models and strategy explains why today's patient portals are inherently suboptimal. This essay is the first in an occasional series that will look at patient portals through the lenses of platform business models and strategy. Today's post will introduce and explain platform terminology of multihoming and single homing. Future posts will look more deeply into "why" current patient portals can't work and will propose options for portals that could work for patients. Briefly Characterizing Today's Patient Portals The post Platform Terminology Explains Why Today’s Patient Portals CAN NOT Work appeared first on The Healthcare Platform Blog.
Source: e-CareManagement - Category: Information Technology Authors: Tags: Expertise in Platform Strategy & Business Models patient portal EHR health IT multihoming single homing Source Type: blogs