A journey towards integrated person-centred care: a case study of a mental health perspective in the voluntary sector

A journey towards integrated person-centred care: a case study of a mental health perspective in the voluntary sector Louise Kermode Journal of Integrated Care, Vol. ahead-of-print, No. ahead-of-print, pp.- Person-centred care is a fundamental component of any service. This case study aims to explore the delivery of person-centred care in the voluntary sector, discussing how integrating support can be achieved to benefit individuals. It identifies challenges, best practice and learning that can be applied across sectors and promotes further enquiry. This case study is the result of a service audit at a mental health charity. The findings are a blend of reflections, observations and examples from service delivery, synthesised with national policy to provide evidence of best practice and processes that enable person-centred care. A focus on need not diagnosis, creating accessible and inclusive services, employing dual trained practitioners, having a varied skill mix along with holistic self-assessment tools are all enablers for integrated person-centred support. Multi-agency assessment frameworks, collaboration across services, cross-agency supervision and a shared vision for integration and person-centred care support services to coordinate more effectively. Barriers to integrated person-centred support include complex physical and mental health needs and harmful risk and safeguarding. The diversity of the voluntary sector, a lack of resou...
Source: Journal of Integrated Care - Category: International Medicine & Public Health Authors: Source Type: research