Beyond tokenism in quality management policy and programming: moving from participation to meaningful involvement of people with HIV in New York State

ConclusionWe present a model that offers a paradigm for practical implementation of routine consumer involvement in QM programs that can be replicated in other health-care settings, both disease-specific and general, reflecting the priority of active participation of consumers in QM activities at all levels of the health system.
Source: International Journal for Quality in Health Care - Category: International Medicine & Public Health Source Type: research