Persistent inequitable design and implementation of patient portals for users at the margins

Discussion and conclusionAlthough feminist scholars have developed important understandings of the exclusion of citizens living in vulnerable circumstances from portal design, other academic efforts have profoundly shaped daily practices of portal development. Diane Forsythe would likely have taken up this discrepancy as a challenge by finding ways to translate these insights into mainstream systems design.
Source: Journal of the American Medical Informatics Association - Category: Information Technology Source Type: research