Integrated Measures of Health Literacy, Language Access, and Cultural Competency Would Improve Health Care Quality and Value.

Integrated Measures of Health Literacy, Language Access, and Cultural Competency Would Improve Health Care Quality and Value. Stud Health Technol Inform. 2020 Jun 25;269:561-574 Authors: Bau I Abstract Improving health care quality and value requires increased attention to patient and family-centeredness as well as care equity. Although health literacy, language access, and cultural competency have been perceived as separate constructs. each represents a dimension of patient and family-centeredness and care equity. Developing and using integrated measures of health literacy, language access, and cultural competency could provide a viable strategy to improve patient and family-centeredness and equity in health care. While there are challenges to the development and use of integrated measures, some responsive strategies include: using more patient, family and caregiver-reported information; utilizing patient demographic data from electronic health records; and incorporating the latter elements within measures of patient experience. Integrated quality measures also create opportunities for collaborative and interdisciplinary research, and for health care delivery innovation. PMID: 32594021 [PubMed - in process]
Source: Studies in Health Technology and Informatics - Category: Information Technology Tags: Stud Health Technol Inform Source Type: research