Patients Have the Right and Duty to Complain
Every day, when infertile patients come to see me, they often talk about
times when they had problems with another IVF
clinic, and were very unhappy with the services they received, even though these places
had good reviews. As a doctor, I
understand that sometimes patients have bad experiences, but what these patients
need to understand is that they have the power to do something about bad
services. Patients need to complain to the doctor if they are unhappy After all, how can a clinic improve
how they treat patients if their patients do not let them know they are unhappy ?
When people pay money to a clinic for IVF treatment, they are paying to be treated
with dignity and respect.
Patients who have had a bad experience at a clinic, or with a particular doctor , need to speak up and let their voices be heard. Even if they never plan to go to that clinic again, they can help to improve the services which the next patient who goes to that clinic will receive . Though a patient may never go back to the clinic
that treated them badly, they have an obligation to try to improve the services the clinic provides rather than take a " I don't care" attitude, just because it no longer affects them.
Bad clinics are just like any other service business, and just
because they are a medical facility does not excuse them from bad business
practices or poor patient treatment.
Patients have rights, and they should always be treated with the utmost
respect. No one should get away w...
Source: The Patient's Doctor - Category: Obstetricians and Gynecologists Tags: reviews patient complaints malpani reviews patient reviews Dr Malpani complaints IVF clinic reviews IVF clinic complaints Source Type: blogs