Improving safety through speaking up: An ethical and financial imperative

ConclusionsThe Keystone Center Speak ‐Up! Award has proven to be a valuable tool in recognizing staff awareness and willingness to raise concerns about quality and safety in health care. Data analysis from this program presents evidence that fostering a psychologically safe culture of speaking up yields fiscal and humanistic returns, both of which are crucial to sustainable, meaningful progress in safety and quality. However, further research is required to adequately gauge the degree to which safety culture improvement is proportional to cost savings.
Source: Journal of Healthcare Risk Management - Category: Hospital Management Authors: Tags: Research Article Source Type: research